-
January 2024 by Jim Stark
Julio and Nour are great!
-
January 2024 by Tamara Dingess
Well I would not recommend this store at all. The young salesman right out lied to me. I wanted to use my AARP card to get a 10.00 discount plus the activation fee waived. He said No use your work discount. You can just call att and they will waive the activation fee. So I call att no they cannot do this because the phone has already been activated. I am so disappointed already with att thinking of changing to T-Mobile already. Only been 4 days. If I could give them a negative star I would in a second.
-
November 2023 by Anood Tayyeb
Nour store manager was amazing. Great services!
-
November 2023 by Mike Franks
Stay away. The store policy is to automatically sign every customer up for the ATT insurance without your knowledge. Then they leave you to cancel it on your own if you catch it. How is this legal!!!
-
November 2023 by Shyla Bourne
The service was excellent. The young lady that assisted me was great, very thorough and patient. Great customer service!
-
September 2023 by Jonathan Oakley
My man James was an absolute pleasure to work with and extremely helpful with making my first solo phone purchase. Definitely recommend!!
-
August 2023 by Billie Bennett
They were great knowledgeable sales people. Was in and out in a reasonable amount of time. Great experience.
-
May 2023 by Jason
Purchased data for a hotspot, but AT&T reps couldn't get it working--and upon giving up they also "couldn't" credit my credit card right back; they said a manager would have to do it on Monday (this was Saturday). I had to call numerous times over the next 10 days and was never able to speak with a manager, but was always assured that it was being taken care of, and yet it never was and I eventually had to contact my credit card company to get the credit back. Just a horrible experience all around. (Conversely, after they couldn't get it working, I went to a T-Mobile store and they got it working and had fabulous customer service too.) Based on these experiences, I doubt that I'll ever use AT&T again.
-
March 2023 by Touchdwnking T
The two manager that came and help us was very professional and helpful. They was also very patient with us and help break down everything. I'm very grateful and thankful for them. I'll definitely go to this AT&T from now on, whenever I need assistance.
-
March 2023 by Bucks B
It seems this is an AT&T 3rd party store and not an official AT&T corporate location. This place ripped us off saying that all new phones required 1 month of insurance. They also said that we had 90 days to return a phone for a $800 credit. After receiving our first bill, we called AT&T customer service and was informed that they are not affiliated with this store. We were NOT REQUIRED to have insurance on the line and that we only had 14 days to return the phone. Fortunately, we called one day before that credit expired. We went to the AT&T store near Target and they got us squared away. Clearly, these employees are being directed by their manager and/or owner to cheat people. I'd stay far away from this store...
-
March 2023 by Mary Powell (OperaLex)
Twice when I had service outage on my landline phone system I brought it to the South Broadway AT&T store and the staff fixed the problem quickly and competently. They were very courteous and helpful with good advice. Highest marks to these AT&T staff!
-
March 2023 by Nour Qdais
Great customer service and honest employees! Thank you!
-
December 2022 by Jeff Womack
No help at all. Had a problem with a phone 6 months old and he told me to go to best buy and talk to a Samsung rep and best buy doesn't even have them. He just didn't want to deal with the problem
-
October 2022 by Jean Williams
Excellent representatives! Assisted us in preordering the IPhone 14 Pro and answered all our questions about the accessories that were compatible. Very friendly and easy to work with. Enjoyable experience unlike many of the visits to AT&T stores.
-
September 2022 by Robert Williams
Excellent representatives! Assisted us in preordering the IPhone 14 Pro and answered all our questions about the accessories that were compatible. Very friendly and easy to work with. Enjoyable experience unlike many of the visits to AT&T stores.
