-
January 2024 by Ellen V Harshman
The man who helped me was knowledgeable. He made my trip worthwhile.
-
January 2024 by Johanna VanNote
I went into the store multiple times and all the employees are very knowledgeable. I was very happy with my experience. I now feel like I can go into the store for any questions or issues and feel that they will get resolved quickly! Very happy to have helpful people to be able to turn to!
-
January 2024 by Thomas Gentr
Easy quick experience
-
December 2023 by Kim E.
Friendly staff... extremely helpful and very knowledgeable! Not a long wait time when busy as they are very courteous and know how valuable a customers time is... especially around the holidays. I will definitely keep this store for all my AT&T future business needs! 5 stars PLUS!
-
November 2023 by William Ketz
Came in to get a phone case and a screen protector and was in and out in about 10 minutes. Carl was very helpful and kind, and did an excellent job applying the screen protector for me; not even a hint of a bubble. As I was leaving, the manager was sitting near the front door, and he thanked me, told me to have a great day, and complimented me on my shoes! It's the small things that make people's day, and these guys were well aware of that fact. Amazing staff and the case and screen protector are great too!!
-
November 2023 by Connor Payne
The Manager John went above and beyond to fix an issue I had with my trade in. Something I went into pretty upset turned out to be an enjoyable experience. I would definitely go here again and recommend speaking to John if you are having any difficulties. Thank you.
-
September 2023 by Jeremy Bates
Had an excellent experience in getting my new iPhone ordered. AT&T has taken great care of myself and our company. Mitch Barber is our rep and he is the best one we have ever had. I think we have North of 80 phones with him and he takes excellent care of us.
-
September 2023 by Elizabeth Wagner
I went in to get a pop socket for my phone, and was greeted by Isaac. He was friendly and quickly explained options available to me. He reviewed my service plan and looked for ways to save money. He is knowledgeable and professional.
-
September 2023 by Jayme Rogers
This location provided excellent customer service and worked to resolve our issues!
-
July 2023 by Justin Stookey
HORRIBLE SERVICE IN LEXINGTON. Right when you leave wifi your service will be extremely slow probably not even usuable in some parts of lexington. Your phone will lie and say you have 5g full bars and cant even load a webpage. If you trade stocks dont use att they will bog you down even on an unlimited plan.
-
May 2023 by Stephanie Fugate
Great place with some amazing staff with exceptional customer service. Store off Richmond Rd. I would recommend this store for your phone service.
-
May 2023 by Marley Williams
ZERO customer service. I’ve seen multiple reviews relating to their drive to make sales… they do not even care enough to make sales! Booted us out of the store before even finding out what we wanted / needed because they were “closing soon”
-
April 2023 by Kiran Karki
Went to the store today and met Angelo R ,really appreciate his help today .We were having trouble with porting our sim cards but he waited patiently until we were able to get all our information from other carriers. He described us everything and he made sure we are getting the best plan and services .I Would have given him 10 stars if i could .Angelo was such a humble and helpful guy :)
-
March 2023 by Jeff Womack
All they care about is selling you something. No customer service at all. They keep telling me to go to best buy and talk to a Samsung representative but Best Buy no longer has any there so I'm still having a issue on a phone that's not even 6 months old
-
February 2023 by Jeffrey Oliver
Came in to have my phone fixed. As soon as I walked in Issac helped me right away! He made sure my phone was working correctly and made sure I had the best plan for my phone. Thanks Issac!
