Aveda Store is a welcoming and friendly place that offers high-quality, vegan, cruelty-free hair, skin, and body products. Founded in 1978, Aveda is committed to caring for the world and opposes animal testing. The store is part of a company that is certified as a B Corporation, ensuring high standards of social and environmental performance. The staff at the Lexington location are known for being warm, knowledgeable, and helpful. Customers appreciate the personalized assistance they receive when choosing products, with employees taking the time to explain and recommend what is best for their needs without being pushy. Several reviews highlight the excellent customer service, with staff going above and beyond to ensure satisfaction. For example, one employee quickly resolved a product issue by replacing a clogged hairspray can, showing dedication to customer care. Visitors also enjoy the inviting atmosphere and the opportunity to chat with staff who seem genuinely passionate about their work. Overall, Aveda Store is praised for its friendly service, knowledgeable staff, and commitment to sustainability and cruelty-free products, making it a favorite for those seeking quality beauty products in a caring environment.
I want to thank your employee, Jeff, for his diligence in listening and educating me during each visit at your salon in the Fayette Mall, Lexington Kentucky. He is consistently spot-on in assessing and recommending product and technique. Thank you for this place of renewal. Enjoy your day~ Becky D
June 2025
All the products were easy to find. Rachel was super kind and helpful!
April 2025
Love this store. Stopped in today and Jeff was a massive help and so pleasant to chat with. So great to have someone so knowledgeable to help me address questions that I have no idea where to start with!!!
