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January 2024 by D. Esteban Guevara
Great branch!! Many special thanks to Iby, great attention and help!! Very kind of you!..
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November 2023 by Jose Alexander Rivas Espitia
Very excellent service and excellent advisors Elys Paez and Ibeth Morales thank you.....
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October 2023 by David Bertles (Debert58)
Exactly what you expect it to be
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August 2023 by JB H
They charged an $8 fee to cash their own check, when addressed with branch manager Chris he was rude and refused to waive the fee. Will never do business with BoA again or accept any checks written on their paper.
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July 2023 by Spiritjoe rr
I drove one hour to this BofA and they refused to accept a check from my son, because of a 1 (one) dollar alteration on the check that my son changed and initialed next to one dollar change. I have been with BofA since 1989. They could have simply put a hold on the check until it went through. Then we're not the least bit of concern I drove over one hour to get to the bank. No BofA's in my city.
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May 2023 by Matt Rarick
Place is a joke drove an hour and a half because it's the closest one to me only to be told they only have 1 teller but yet 8 people are here working and the teller is on lunch come back in 30 mins well 30mins later get told another 30mins come back in 30mins later and get told oh hang on while we get ready this is at 1pm still waited another 30mins so an hour and a half total for a withdrawal when there wasn't any other customers in the bank
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April 2023 by L D
Bank of america is a joke. If you go there to deposit, be prepared to wait an hour. They have one person doing deposits. And it's not like regular banks. If their are 2 or 3 people ahead of you, you will be waiting 45 minutes to and hour. And don't have a Canadian penny in your deposit. Anywhere I've ever gone will accept that penny. Not this branch on new circle. But, we have gotten penny rolls from them before, and they have Canadian pennies in them. What a joke
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March 2023 by Lee Annie Smith
I have banked at this bank for four years! But I hate to say this to I will be closing out my account!!! The bank has frozen my account and will not even tell me why. They didn't even tell me they were going to do so!!! I tried to help my daughter cash her tax return and they told me no but then cashed it any ways then my account was frozen I DEFINITELY DO NOT TRUST THIS BANK!! PERIOD
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March 2023 by John Steskal
I’m a long term customer at Bank of America so maybe I’m a little biased but I like this particular branch more than most.
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August 2022 by Maciej Kandefer
I walked in 4 minutes before closing and received top notch service. Mr. Ezra helped me out with my problems with personal and corporate accounts. Very good customer service. Highly recommended. Thank you so much.
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March 2022 by 박준형
I would recommend this bank, nice service, easy online banking
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December 2021 by Rosalynn G.
Horrible, horrible experience. Why is there no drive-thru ATM? It took almost 30 minutes for the teller to cash just a few checks for someone. They moved in a very slow manner to have a room full of people? Very ghetto experience, do not recommend.
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June 2021 by Hunter T.
I recently moved to KY and have banked with Bank of America for many years. I was coming through town and stopped at this branch to grab some much needed cash. Due to all the signs, it seems like a new location. It's a tad hard to get to being on the hill that it's on and connected to a busy parking lot. I would not recommend trying to go through the drive through atm if you are in a large vehicle. I drive a midsize SUV and had to do a 2 point turn in order to get to the atm on the right side. The drive thru is way too tight for any truck or large SUV.
