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December 2023 by doug black
We just moved to Lexington, ky and opened an account. I’m pretty sure they don’t need new accounts or care to much on getting to know new customers are their financial needs. Before moving a c.d. And purchasing a home, my wife and I will most likely be looking for a more personal and caring bank.
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March 2023 by Gerry Duffy
I’ve banked with Bank of Lexington for 15 years now, I credit them with enabling me to buy a home, start a business and they’ve supported me through many life changes and milestones. Switching to BOL was the best financial decision I’ve ever made.
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October 2022 by Mary Mays
If I could give 100 stars !!!I have never been so touched by the consideration and compassion of the staff at the Hamburg location. My Mom recently passed away, I live out of state and Mary, Joy and Bill have been unbelievably helpful, going above and beyond to assist in everyway. Also big thank you to Debbie Stakin and Mike O. Thank you all for your kindness!!!!
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June 2022 by Patrick Calloway
The people at THIS location are VERY rude and need retraining on customer service!!! I have cashed checks at every Bank of Lexington location in Lexington Ky for over the past 10 years. I have to say my absolute favorite location is the one in Hamburg (The employees at this location are phenomenal!), however the people at the one just off of Tates Creek are very nice as well. But at this location they are just completely dry, they take forever, and show zero appreciation for your using their location. I have considered many times opening an account with Bank of Lexington, and then I visit this branch and am reminded as to why I will never have an account with Bank of Lexington. And honestly, I think I am going to start driving all the way to Hamburg rather than having to deal with the unprofessionalism of this location. Everyone that I have spoken with at this location has just been extremely rude, short, or just no personality . So again in my opinion I think retraining would be the absolute best thing for the lack of customer service this location shows!!!
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August 2021 by Kashama Walelo
Average office building
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November 2020 by Dane LaVigne
I would not recommend getting a mortgage from Bank of Lexington.We have been dealing with Matt Mauldin, and we are getting surprised with issues in underwriting the day before our closing date.His procrastination and negligence have made our home buying process very stressful.They don’t even provide the mortgage directly, they shop it out to larger banks.You are much better off getting a mortgage through someone else.
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October 2020 by Elias Walelo
Average office building
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March 2018 by Sean Larkin
I made the switch to Bank of Lexington a couple of months ago from a national banking company. Best move I could've made. It's great to be able to call and get something done on my terms. I would highly recommend them to anyone that cares about customer service. Thanks for all your help Mike Flynn and staff!
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September 2015 by Josh Clark
Mike at Bank of Lexington is a true professional and always great to work with!
