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December 2022 by Dan Snyder
Great people to work with.... Always prompt with help and very astute in attending to your individual needs.
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September 2022 by D C.
Superb personal service & exceptionally competent staff. A wonderful bank with a full range of services.
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June 2022 by Elizabeth K.
Outstanding customer service and customer appreciation. Highly recommend if you're searching for a smaller financial institution.
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September 2021 by Angela King
I am new to Bank of the Bluegrass, but wish I had been here a long time ago. I had a complicated situation and Chris Boaz took the time to help me through. He really cared enough to go above and beyond to help me resolve my issue. I would recommend them to anyone!
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August 2021 by Tommy
Every central Kentucky resident should use this bank. Their customer service has always been sensational. They're quick to respond and straight to the point. Their services are great, no hidden fees. I feel safe with this bank. I feel like they actually just want to help me as a person. Laura Martin especially MASSIVELY helped me through a very stressful time. Her assistance made a difficult time much easier. You will NOT regret joining this bank.
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February 2021 by Twam
Every central Kentucky resident should use this bank. Their customer service has always been sensational. They're quick to respond and straight to the point. Their services are great, no hidden fees. I feel safe with this bank. I feel like they actually just want to help me as a person. Laura Martin especially MASSIVELY helped me through a very stressful time. Her assistance made a difficult time much easier. You will NOT regret joining this bank.
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November 2018 by Robert Mangione
By far the best bank no questions asked they go above and beyond to help you no matter how big or small your problem is.
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August 2018 by Ciara W.
Very helpful, Caroline even stayed late past close to help me with a unique issue. Beautiful ambiance and nuances, highlight traditional Lexington values. Fees are normal, if not less than the normal rate.
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July 2018 by Amy Long
Local banks are the way to do banking! Superior customer service, very friendly and prompt service, and their Kasasa Saver Accounts are the way to go for cash back on your debit card purchases.
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July 2018 by Sizemore Strategic Solutions
Bank of the Bluegrass is wonderful to work with. The customer service is outstanding and they have great technology!
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July 2018 by William Holton
Highly Recommend - fantastic customer service
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February 2018 by Lindy Karns
I have always enjoyed my dealings with the folks at Bank of the Bluegrass in my role as an outside accountant here in Lexington. However, I was bowled over by the help we were given when my son applied for a home loan. Josh Harman was absolutely a super-star, going above and beyond in helping my son with a KHC tax credit, and the rate was better than quoted elsewhere. Everyone should try here first!
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January 2018 by Thad Schroeder
Chris and Caroline helped me start an account and walked me thru every step. Fantastic bank and wonderful customer service! Thanks Bank of the Bluegrass!
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November 2017 by Stephanie Kelemen
I am a fairly new customer at Bank of the Bluegrass. I have worked with several people and they are all very friendly and helpful. If you want a bank with a more personalized service, then Bank of the Bluegrass should be your next stop.
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November 2017 by Allen Baas
There is no substitute for a good, local banker! Bank of the Bluegrass was able to quickly and efficiently help me with my personal banking needs. We needed a HELOC to help with some unexpected expenses, and the local team took great care to quickly provide a solution. Very low closing expenses too!
