Bates Security is dedicated to making Lexington a safer place by providing top-notch security solutions for homes and businesses. They offer advanced burglary systems, access control, video surveillance, and fire detection systems that are designed to protect against break-ins and emergencies. Their monitoring service ensures that first responders are alerted quickly in case of an alarm. Customers have praised Bates Security for their excellent service and knowledgeable technicians. Many reviews highlight the professionalism and helpfulness of their staff, including individuals like Seth and Trenton, who have gone above and beyond to resolve issues and assist clients. Clients appreciate the patience and expertise shown by the technicians, making the overall experience positive. The company is also recognized for its commitment to customer satisfaction, with technicians like Brian and James receiving compliments for their thorough work and helpful tips. Overall, Bates Security is highly recommended by their clients for their reliable service, customer care, and dedication to ensuring safety in the community.
Seth came out and found multiple problems in less time it takes to make coffee. One keypad fixed all problems done. Great guy!
March 2024
Very excellent service! Technician made sure I completely understood everything and was very patient with me. So nice to work with, I appreciate his positivity and obvious expertise. Seth represents BATES well. I highly recommend both BATES and Seth.
February 2024
James came to change out the batteries and fix a couple window units. He was in and out quickly and did a fantastic job! He gave me some great helpful tips on how to take full advantage of my alarm system. I highly recommend James and Bates security.
