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August 2023 by TR Foster
Unfortunately I wasn’t able to find any info on a cleaning service operating in Kentucky. This is a problem. The company appears to be offering their services at a very low cost, but a lot of comments said that it’s a sort of subscription and they had difficulty canceling. Would love to know the truth, but other than BBB not sure where to look.
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May 2023 by Vince “Fuzzie_bear” Harrison
Always helpful. Always do background research prior to signing contract for any services required.
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April 2023 by kitty stidham
We ordered a recliner from Frankfort Discount Warehouse. After 8 weeks of waiting for it in a color we preferred, we went into the store and agreed to take a chair in the color they had on hand. It was delivered 2 days later, late in the afternoon on Friday. Monday morning, it broke - something cracked inside as my son sat down in it, and it tilted badly to the side. We called the store, talked to the manager, who told us to send pictures to her so she could contact the manufacturer. We did that immediately, and she told us she would call us as soon as she heard back from the manufacturer. We did not hear back from her that day, nor any of the next few days. So we called back on Friday. The manager said she had not heard back from manufacturer, would call again and let me know when they called. I asked for a loaner chair since it is taking awhile & a return call that day whether they called her or not. She agreed, and said she would ask about the loaner. The return call did not happen. We had to call again at 5:00pm. She said she did not talk to a person, had to leave a message with her sales rep, and that these things take time, "it is a process". We keep getting the same response each time, and no results to date
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March 2023 by Joyce Givens
Moda sew pockets on two new dresses that sticks out of the dress. They wanted me to pay twice to fix it correctly. Contacted BBB no response.
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November 2022 by Villian Z
You guys should really investigate Spectrum of Ashland/Russel KY. They have been up to no good since day one overcharging and billing people for things they didn’t approve of and it should be looked out especially with all the horrible real reviews they have received -
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August 2022 by Kirra Tempest
I called with questions about writing reviews about businesses and they have great advice! They man I spoke to was very kind, he said if I had further questions I could call back. I’m grateful for his help.
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August 2022 by My App
This company has allowed customers to posted fake and Racist things about my business. They have went as far as connecting past customers to go against us in court. We slay both cases in one day. "No weapons formed against us will purpose". If you are seeking help from this company they are not right.
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November 2021 by Wayland W.
The BBB did not mediate or handle my complaint in any professional manner. As Consumer Reports highlighted, BBB advocates for businesses that pay their dues. I was left holding the bag after AIG failed to deliver on its Warranty and attempted to lie about the entire episode. BBB just closed the case and left the matter unresolved to appease AIG. Best to look elsewhere for any type of consumer advocacy and to post reviews of the business on social media.
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August 2021 by Kenndra Siler
Fox Pest Control: Branden Baker is such a pleasure to have to service our property. He comes in with a smile and ALWAYS goes above and beyond to answer all of our questions and take care of any issues that we may have. He is such a pleasure to work with.
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August 2021 by Jim Bryant
My company, Fleet Doc has been a member of the BBB since I opened 3-1-2014 and they have supported me from the beginning, if I have questions they have the answers. Fleet Doc is very proactive with any customer concerns which would make you think the BBB is not a value but this is far from the facts. The Lexington BBB has been a huge part in the growth of Fleet Doc in many ways including advertising, sending us referrals, and using their knowledge when a scam is determined.Their support is second to none, we opened a second location in Richmond, KY on 5-19-21 and at our Grand Opening, 4 senior staff members showed up to celebrate with us. This BBB is awesome and I thank everyone one for all the ways Fleet Doc grows because of their support.Jim Bryant
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August 2021 by Fran Hoagland
Wildcat Moving. My husband and I were downsizing and we looked online to find the best rated moving companies. Wildcat Moving consistently came up as best on all sites I looked on. They were on-time, professional and got the job done much more quickly than I anticipated. I was expecting a much larger bill and was surprised how affordable the move was. Taylor M and Blake P knew what they were doing and worked together wonderfully. I highly recommend Wildcat Moving. Thank you.
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August 2020 by Jo Anne and Brent Beckwith
We just used Wildcat Movers and are very satisfied and would highly recommend them. Billy H and Taylor Y were our movers with Wildcat and the were so professional and hard working for our big move!
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August 2020 by Regina Hyatt
Window World of Lexington is amazing! Our questions were answered during the initial setup. Everything was clear as to what the costs would be, we didn't have to worry about hidden costs. Installers were fantastic - courteous, professional, worked quickly and cleaned up the area. Thank you
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August 2020 by Matthew Goeing
These guys will annoy you to no end to get you to subscribe and maintain a subscription. They then will begin making up stories about people calling and asking for you after your subscription lapses.They may have had some place 10 years ago but now you are better off reading google and online reviews.
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August 2019 by Candace Harker
Appliance Services is a wonderful company to work with. The owner knows what he is doing and is very reasonable in his fees. Have used the company three times and I will not lose the phone number!
