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February 2024 by Blue K.
Another store in Lexington Park I will not return to. Asked for a key to the restroom and was treated like I was bothering the help. I stood outside the restroom waiting for someone to unlock it and I waited and waited until I left the items I was going to purchase and went elsewhere. I don't expect to be treated like a queen but common courtesy would be nice.
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January 2024 by Sheila Montenegro
Excellent
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January 2024 by Vanetta Crumpler
Doors were closed at 8:52. The associates saw me and just walked back to the back of the store. I just needed an even exchange of an item because the item I purchased was sold to me broken and I wanted to get an unbroken one. I wasn't going in there to shop.
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January 2024 by Gimme Another Orchid
Never bought anything
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January 2024 by Jo Hoover
Found a few snacks for Christmas
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December 2023 by Adam
Nice location
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November 2023 by Karen Collins
Lots of home stuff
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September 2023 by Karen Taylor
Clean store . Very friendly polite staff. Had a bit of everything
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August 2023 by Ryan Simpson
Stood in the mattress show room floor awaiting someone to help me for near 20 mins. Even let them know I was looking for something particular. Decided against buying here. No one ever once looked at me or asked "Can I help you".But like I was told, "It's Big Lots, lower your expectations". ?♂️.As I was leaving all of sudden as was told to "Have a good one" by people on staff.Yeup. No longer coming here. Terrible Customer service
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July 2023 by Sharon Rosegottee
Coffee pods that u can get everywhere for $4.99 was 8.99 same brand and all
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February 2023 by Ashli Graul
Big lots always have good deals!!! Go often
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February 2023 by Patrick Jones
I stopped in to use my $10.00 off $20.00 "We've missed you, come back" coupon that I received via e-mail. Coupon wouldn't work. Was told at least 5 times by cashier "We've been having a lot of trouble with these." After several failed attempts, I asked "So, no?" And was told "Yeah, no." Apparently, Big Lots didn't "miss me" after all. :(
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December 2022 by Haven Emerii
The cashier woman that handled my checkout today was very unprofessional. She asked me multiple times if I wanted a card through them and said I would be getting $50 off but didn’t specify I would be using the credit card to pay off the rest of my order and only getting $5 off in reality. I will never go back to this location and will be canceling this card due to lack of the full information. VERY IRRITATED.
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September 2022 by Mary Smith
Had a 90% off sale on some lawn and garden items. Picked the items I wanted, checked the price to the sign and went to check out. They did not ring up correctly and manager Don would not honor the price even though there was a ton of the same items all in front of the sale sign. He proceeded to tell me customers must have moved all of the items in front of the sign. I left it all at the counter and will not shop here anymore. I work in retail and this is not how you handle things. Not once did he even apologize. Lost a customer.
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August 2022 by Jeremy Courtney
Drove an hour to buy furniture but when we distracted the furniture department lady from her phone to try to purchase she advised me sure wouldn't sell to me because they closed in 35 minutes.
