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March 2024 by Robert Wilson
My go-to place for any and all tire issues. Friendly and helpful staff. Highly recommended.
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March 2024 by Cami Ivers
Amazing work!!! I found a screw in my drivers back tire. I called and Dustin answered and he was so helpful and got me in within 30 minutes of hanging up the phone with him. Was in and out in less than 45 minutes to an hour. Very friendly and helpful. I live in Versailles but was in Lexington running errands and called they got me in and did an Amazing Job. Thank you again
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March 2024 by Paulin Yu
A big thank you to Dustin and Crew for helping me out with my tire problem!! Dustin was super welcoming. The service was very efficient! They saved my saturday plans.
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March 2024 by Sway Rage
Quote ridiculous prices and usually do not fix what’s actually wrong. Never go here to try and figure out what is wrong with your car and use caution getting any servicing done here. Have had issues bringing my ‘06 Tahoe here and family members have had problems as well.
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March 2024 by Ashley A
Last weekend Dustin and crew saved my entire Saturday! I live out of town, happened to be in Lexington for a birthday party. While on the road my tire pressure began to rapidly drop, luckily with 20 mins to spare before closing Dustin and colleague were able to help me out in my emergency. Thanks so much again!!
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February 2024 by David Jarvis
I was referred to them because I had a straightforward wiring issue (chewed by rodents, ABS and other warnings on dash). They estimated $1000+ to repair. I said it's two wires?!Long story short, I fixed it myself with a new connector from Amazon and some wire from Autozone for less than $50.I will never return to this store. I guess they wanted to rewire everything.
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February 2024 by its yo boi mikeclay jr
Everything that had to be done was perfect brakes"rotter all done allotment in 2 hours loved it on sedule
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February 2024 by Ron Pavkovich
Excellent experience! Kyle is exceptional and is the reason I come back regularly for my vehicles' needs!
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February 2024 by seth McConnell
I came in on 01/27/24 at around 2pm. I needed a leaking valve stem replaced. I dropped the tire off after some incompetent technician took my name and phone number. He told me it would be around 6pm for them to get to the tire which I already removed from my vehicle! So I waited for a phone call which never comes because I thought they were just busy. My wife picks up the tire which no one working there seemed to know about most likely after it was shoved in some corner. They told her the tire was dirty (Thanks captain obvious!) and that the valve stem seat needed to be cleaned out and that it was “all good now.” However, I confirmed they never took the tire off the rim let alone cleaned the seat for the stem. It started leaking immediately after I filled it up. It is leaking from where the metal threads meet to the rubber of the stem. They straight up lied but at least they didn’t charge me. I think they forgot about the tire and as my wife showed up near closing time, no one wanted to stay late to actually fix their mistake. Well thanks for wasting my time and my PTO because now I have to come in to make sure you do your damn job when I should be at work. Don’t go to this business. If a mechanic lies to you then take business elsewhere. You can not trust them to even change an oil filter at that point.
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February 2024 by Lizzie Hall
Went in this afternoon with a flat tire, expecting to have to get it replaced. They were very busy, but assured me they’d get to my car as fast as possible. After a short period of time, Dustin let me know they checked for leaks, and the issue was with the seal, which was an easy fix. It only took about 15 minutes for them to reseal the tire and check the other ones just in case. I asked Dustin what I owed for the service, and he said nothing! Saved so much money and time today and I am very grateful! Thank you!
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February 2024 by Katelyn Kline
Dustin was amazing! They had great customer service and were so nice and informative!
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February 2024 by William Burke
Excellent customer service.
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February 2024 by Lori Sheridan (Bama)
This is the second place I took my daughter's car to have her brake issue assessed and repaired. I explain what is going on to them, but apparently neither one drove the car to find the problem, including Big O. The problem is in the pedal getting stiff after pressing a couple times, then not giving way until hard pressure to brake. You can also hear a hissing under the dash and a squeek like air from a balloon being squeeze from under the dash. We were told the brake booster was fine. It sounds like a vaccuum hose to me. The first fail was at Brakes4Less when they said it was the pads. Big O wanted to charge me $800 to replace all four brake hoses, said it was the problem. Well I changed them for $40. Still have the same problem. So they wanted to charge my daughter $800 to NOT FIX THE PROBLEM!!! Maybe y'all should ask your customers about the issue if you are unsure. I had faith in you, Kyle.
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February 2024 by Scooba Steve
Great service! Highly recommend!
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January 2024 by Mark Williams
Trying to charge 500 for a part. When I can go to autozone and get it for 50 bucks? Where do you all get off? Trying to charge 10x the price for a part.
