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October 2023 by Rina Rom
2 consecutive days without system working properly.
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September 2023 by Jeffery G.
Spent all afternoon at this dump was not able to get even the simplest task done I was trying to consolidate accountsBanker wouldn't even talk to me She pushed me off on a young teller that did not know nothing about nothing I think Monday I'm switching checking saving and Credit Card to UK Federal Credit Union Chase sucks Especially Alexandria drive Avoid at all cost
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September 2023 by Colin Guettler-James
Honestly, get a drive thru ATM. It's chaos trying to get $20.
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May 2023 by Patrick Renfro
Easy to get to, but not a lot of parking.
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February 2023 by David Harman
Phenomenal staff that does everything they can to help
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September 2021 by 김영하
(Translated by Google) good(Original)좋습니다
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July 2021 by Betty Jimenez
(Translated by Google) It was the worst experience in this bank Chase the person who attended me was very rude I just wanted to open an account with them I had my appointment at 9:30 and this woman told me you are not on my agenda ...(Original)Fue la peor experiencia en este banco Chase la persona que me atendió fue muy grosera yo solo quería abrir una cuenta con ellos tenía mi cita a las 9:30 y esta mujer me dijo tú no estás en mi agenda...
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December 2020 by Dan M.
First of all, they almost never answer the phone. I spent two weeks trying to reach them and couldn't so I showed up unannounced and was treated me very rudely. Then, the manager who was supposed be working on a document for me went on vacation without delegating to the task to someone else.
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April 2019 by May Rivas
Worst ever... After they made me wait for 20 min (with 3 people available to attend me) they tell me i need documents that I've never needed before to open an account on any bank, to open an account here, ridiculous. Chase and this franchise sucks.
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March 2019 by Richie Delaney
Echoing the comment of another who attempted to call this number to no avail. What sort of management allows the phone to ring off the hook, without answering? Very poor customer service here is yet another reflection of the monopoly that big banks have within our society. Why would they address customer issues when they have the market wrapped around their finger?
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October 2017 by Robbie Brewster
Don't bother calling this number. I've tried calling for 4 days straight and yet to have someone answer the phone.
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September 2017 by Chad Southworth
The way the ATM is set up at this bank is like cave man times. You must park your car in the parking lot and get out and walk through the door to an indoor area. This isn't too bad but what you have happening is people parking their car right by the entrance and hopping out all the while people are trying to park and do it right. So simply waiting in line becomes very confusing and begging for a confrontation, especially in this neighborhood.
