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April 2024 by J Kim
Got notarized with Alex( spell very complicated) ? and he was great ! Very fast and well mannered and ask me how I was doing and got the job done fast! Thank you.
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April 2024 by Susan Davis
I used the drive-thru this time, but as usual everyone was nice and friendly
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October 2023 by andromeda corkas
No one should be in a bank drive thru for 30 min!!! There’s always a waiting time here not acceptable.
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September 2023 by Rebecca H
The atms never work! I have to go to other banks nearby to get money, which normally charges a fee!
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July 2023 by Leah “Thrive Therapies KY” Anderson
Consistently reliable.
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June 2023 by Film Enigma
This is the McDonald's shake machine of Chase locations. I've lived on Richmond Rd for 4 years and I can only remember ONE time the ATM actually worked. Embarassing.
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June 2023 by Alfredo Godinez
Worst service I have had in a bank !!!
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May 2023 by Lauren Rhoads
Customer service at this location is the best! Keyron has remembered and greeted me by name since the first time he helped me in the drive thru. It’s crazy how nice it makes me feel being greeted by name before giving my id/cards.Every other associate that’s helped me has been equally friendly and attentive.
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February 2023 by thomas wilson
Used to work there and I know first hand how seriously they took customer satisfaction
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January 2023 by Stuart Cooper
This is the McDonald's shake machine of Chase locations. I've lived on Richmond Rd for 4 years and I can only remember ONE time the ATM actually worked. Embarassing.
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January 2023 by Stu Cooper
This is the McDonald's shake machine of Chase locations. I've lived on Richmond Rd for 4 years and I can only remember ONE time the ATM actually worked. Embarassing.
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October 2022 by D Cameron
**CAUTION** if needing help after bank hours they do nothing to help! A customer support agent Will try to explain how everything is your fault , and you will need to speak to someone else to follow Business day. I would recommend using a shoebox to save your money before handing it over to Chase, thanks
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August 2022 by Anika Gooch (AniGraham Travels)
The ATMs yes both of them at this location are never working. It is completely and utterly unacceptable as you are holding my money. Due to this issue being unresolved for months, we will be closing all accounts with chase and moving to a more reliable bank
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May 2022 by AniGraham Travels
The ATMs yes both of them at this location are never working. It is completely and utterly unacceptable as you are holding my money. Due to this issue being unresolved for months, we will be closing all accounts with chase and moving to a more reliable bank
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April 2022 by LINDA R
They were charging me $10.00 to cash a Chase Check from one of their client’s who wrote out a personal checking account check to me as payment for services rendered. Not going to accept Chase Checks any more only cash. They don’t back up their clients checks. Was going to open an account with them now I won’t.
