-
March 2024 by Mariana Hernandez
I just got my ears pierced today and when I got home I went to clean my earrings to take good care of them and get a good healing process. As soon as I opened the “After Care Cleanser” I got a strong smell of bleach. It literally smelled like BLEACH!! I wanted to tasted on an old black t-shirt and effectively, it is bleach! The liquid made a brown orangey color stain, just like the type of stain bleach would do. I couldn’t believe it, so I did a bit of research about what bleach contains and the Claire’s “After Care Cleanser” contains Sodium Hypochlorite, the same chemical bleach contains. Please do not use what they called “cleanser” to clean yours piercings. It’s probably the reason why Claire’s piercings often do not heal properly and get infected.
-
November 2023 by Mia Monster
a big no. it’s not that the customer service was bad, but the products are. i recently got a snail earring stuck in my ear from this exact location, it was terrifying. i do not suggest getting earrings from there. (and yes i did get it out)
-
May 2023 by Kate
Lana did 6 of my piercings today, she was super awesome and did an amazing job! She was so helpful and sweet. I had two previous piercings that were misaligned when I was little. She fixed that situation. Super happy. Thank you Lana ?
-
April 2023 by Felipe Bernal
We love the glitter and it's purple
-
March 2023 by Soma Chakraborty
Kristen, your customer service rep should be terminated immediately from her position. 03/13/2023 5:30 PM, we were at the store to get my daughter's ears pierced. The rep was rude, disrespectful & outright RACIST right from the very start. She neither greeted us nor smiled once during the entire 30 minutes we were there. On the contrary she was totally opposite with the treatment to the white customers. She pointed us to a chair at the corner of the store. On asking again about the location of the chair, she raised her voice with utter disgust. While imprinting dots on my daughters' ear lobes, she had them unaligned. On pointing that out she blasted at me saying, "I am not done yet". That was totally rude & demeaning! I bit my tongue because I wanted my daughter to have a good experience. Being a mother I have every right to protect my child & piercings are not things that can be undone. It was a utterly belittling attitude! There was a white family who came after us & I thought for once that she will put them ahead of us in queue. Our experience was horrible & terrible. I have been a customer service manager for over 20 years. People like Kristin (or whatever her name is) should not be having this job which entails customers since she is so obnoxious with severe attitude. She is ruining the name of Claire's. I will NEVER EVER visit the store again & will negatively recommend it to my our friends & family!
-
March 2023 by Kira Prewitt
Mistreated so badly at this store. The girl acted like I was a bother and was so rude. I cannot recommend this store
-
September 2022 by Sarah Atkins
This is a good selection for girls but no one older
-
September 2022 by Jenny H.
Spent $50+ dollars here. Decided I didn't like the items a few days later. Tried to return and cashier rung up the return price as $11 instead of a full refund. Was surly when asked about changing it to actual price. Never got a full refund. Complete rip-off, would not recommend.
-
January 2022 by s i nobody
Love Claire's - or hate it. Just depends on your taste and budget.They do offer a wide range of and variety of jewelry that typically would cost more else where in person. They have items most other cheaper locations don't carry.They change it up often. An have deals here and there. Great place to grab a small personal gift also. It's located in the Fayette mall so if ur not a mall person you may feel little lost. Their store is small but packed always with items and people. I give 5 star..because of lack of accessibility in location - lack of location choices in general.Friendly staff and awesome choices on hair bands!
-
January 2022 by Patty Wagaman
Buy 3 get 3 free. Wow...
-
December 2021 by Doris Coffey
Customer service is over the top! Excellent job!
-
November 2021 by Black Cezar
Great Service
-
November 2021 by Destiney Childress
Got my son's ears pierced... super friendly love the energy from the piercer
-
November 2021 by Ncj Efx
The stuff are good but too much money
-
July 2021 by Adam Collins
Besides the overpriced junk, I mean I don't mind paying a little more if it'll make my kids happy.. But the girl working in there today? Incredibly rude.
