CSL Plasma is a plasma collection center. Reviews highlight a specific location that is described as a cleaner facility with a more professional, pleasant, and efficient staff compared to another. The staff is noted for being speedy, helpful, kind, attentive, and informative. A supervisor, in particular, is frequently praised for exemplifying excellent customer service, working quickly and efficiently, and being ready to assist. This location is commended for taking care of donors, even staying late to accommodate them, in contrast to another location that reportedly turned people away. The overall experience at this facility is described as great, with donors expressing excitement to return continually. The center operates with a professional and helpful attitude, ensuring donors receive the care they need.
The staff were really friendly and helpful. I am a new donor and I didn’t have to wait long at all for help. They made sure that I was well informed and comfortable. Especially thanks to Mario the supervisor who was the main staff member that helped me throughout the process.
November 2025
Mario was very helpful and this specific center has been very speedy and helpful while the other one has turned me away 3 times
November 2025
I was greeted very professionally by the Supervisor Mario, he was very kind attentive, informative and professional. He explained the procedures of how donations are walked through. I'm very excited to have met him and look forward to continually coming back. Mario exemplified excellent customer service.
