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October 2024 by Peter Johnson
Friendly staff, welcoming atmosphere, and a wide variety of games and product. Top notch!
L?
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October 2024 by Teddy Peyton
They had no miniatures nearly at all .
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September 2024 by Kepler Hughes
This place used to be awesome, sold many cards there. But something has changed. I brought in well over $400 worth of cards pack fresh. 8 of them were $40 cards, one was $60 and there were 10+ $20 cards. I was offered $185. Ridiculous
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July 2024 by Bob Tankersley
It is often said that the biggest cause of failure in small businesses today is the presence of big retailers - Amazon, Target, etc. I would say instead that the biggest cause of small businesses going under is indifference - indifference on the part of the retailer. Small businesses can’t rest on the reliability of mass purchases or the volume of foot traffic. The small business owner can’t afford to act indifferent to those who have taken the time to cross their threshold. Time after time my first - and usually only - interaction with a small business is filled with indifference on the part of those running the small shop. They simply don’t care whether you’re there, and act like they don’t care whether you ever return.
Such was the case recently with my visit to D20. I popped in to check out this new-to-me FLGS and did find their selection to be pretty good, with a brightly lit and nicely sized floor space. However, they couldn't care less whether I was there. When I asked about their upcoming participation in the recent “Free RPG Day” event (because they were listed as the only Lexington location to be involved) they were uninterested in providing any information. So I’ve made one trip to their store, inquiring about a possible second trip to their location with the potential of spending some real money there, But, whoever shouted an answer from the back of the store was not interested in looking up from whatever they were doing to earn a new customer. Unfortunately, no info about the special event was given, and therefore a second trip on my part was avoided.
I’m not sure if I’ll try again, but I don’t think they’ll care. And even worse, if the business one day fails (and I DON’T hope that they do), there will be a lot of wailing and gnashing of teeth about how the evil Amazon drives the small business owner out of business. Sadly, Amazon couldn’t care less, the owners did this to themselves.
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January 2024 by Jennifer Noel
Lots of retro toys
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November 2023 by Stephanie Jones
Stocked very well, a bit dusty though
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November 2023 by Jo Johnson
Lots of action figures.
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November 2023 by Bryan Butler
Clean, friendly, doesn't smell like basement. A+++
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June 2023 by Sarah Masuda
Amazing place to shop. Their selection is vast and the space is well-kept and clean. Some game stores / hobby shops kinda look like a warehouse. Not here. It looks like a nice store. They have plenty of board games, DnD options, Warhammer box sets! They got it!!
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May 2023 by Neil Todd
Great place to go and support. Gotta keep our local board game shops around!
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February 2023 by James Flanagan
Great selection of boardgames, card games, roleplaying games, miniatures and Games Workshop!
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January 2023 by TheMadMedek
Nice store. I just wished they were open later
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November 2022 by jessica Nunn
My favorite card shop in town! I’ve recently gotten back into collecting Pokémon, and went on the hunt for the elusive Charizard UPC box. Sold out preorders online for months and couldn’t be found at retail stores anywhere on release day. Very hot ticket item. D20 made sure to make it a one per person purchase and I GREATLY appreciate that! Helps keep hope that us little people can snag gems without having to deal with the inevitable scalpers. And everyone in there is super nice, with a great selection to boot! Awesome job y’all! Keep it up!
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November 2022 by Monte Craig
Great selection and staff!
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November 2022 by Michael Shaw
Great shop with a ton of inventory. Get atmosphere as well.
