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March 2024 by Shawn Matney
The food is good, but on multiple occasions, I'll have to sit in the drive thru for 10-20 minutes waiting. And be the only car in line. The staff are nice and helping, though.
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February 2024 by Milea Sharpe
Unfortunately, I had a terrible experience at this Dairy Queen tonight due to rude service from the drive-through worker. I was having a great day and me, and my friend decided to go get blizzards, and the drive-through worker seemed very irritated and pushy with us ordering when there was no one else in line. After we drove to the window, he then open the door and demanded for us to pay in a very rude way. We asked for an extra ranch and he proceeds to tell us that we have to pay for it which is fine but I found it comical, considering he didn’t care to be nice, but he cared to charge us for the extra ranch. Normally I’m not want to leave reviews but this really rubbed me the wrong way and I probably won’t be coming back.
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January 2024 by Courtland
Probably the slowest DQ in Lexington. Took 20min to get my food in the drive thru! At the start of lunch time!
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December 2023 by Audrey Southwood
Got a blizzard and it had hardly anything in it. No toppings and wasn’t even full to the top. When I told the person he told me he put 4 servings each in it and wouldn’t fix it at all. Very rude.
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December 2023 by Sheila Kidd
You all have changed your ice cream it’s awful. I chucked mine out the window. I will never eat there again because you all changed your ice cream. It’s no longer soft serve. Very disappointed. I’m sure I’m not gonna be the only one. You better change it back like it was getting cheap on people. Ii will ruin your restaurant.
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December 2023 by Mark Missildine
I just witnessed an employee shove a homeless person shopping cart across the parking lot and when I confronted her asking why she did that.she was absolutely proud of what she did. I had parked in the parking lot at 10:30 this morning to wait for the lunch menu to open up which I do every couple of weeks. When I noticed a homeless person approach and start looking through there dumpster. An older female employee came to the door and was telling him he can't do that. The man stopped and pushed his shopping cart up to the side of the door and went in. I assumed that she had invited him in and was going to give him something to eat. Which would of been awesome but instead. He went towards the bathroom and while he was in there another employee came outside grabbed the mans shopping cart and lined it up and shoved it so it careened through the parking lot hit a curb and flipped over. When I went inside I confronted the employee about and she proceeded to yell at me about how they shoot up in the bathroom and trash the place. I told her I will never be a customer at this establishment again. And she replied good and told me goodbye. I will no longer come to this restaurant. I understand they didn't want the person in their store in there bathroom or digging through their dumpster but send them on there way don't gladly ruin what little they have. What went from a chance of seeing kindness, compassion and empathy turned into cruelty and sadness for me.
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November 2023 by Guner L
Love their
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November 2023 by Sandra Dunahoo
DQ has the best on the go ice cream cones! But don’t forget about an early morning stop for the twin pack sausage biscuits! Warm, soft buttermilk biscuits snuggled together with savory breakfast sausage is a great way to start the day right.
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November 2023 by Jaden Hunt
Manger was extremely rude, I would recommend she be let go immediately. I think her promotion got to her head and she’s excited to have a leadership role for the first time in her life. She’s failing miserably, didn’t catch her name as she was yelling at me while waiting to order. But she was an African American lady.
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November 2023 by Jakob Short
Allergic to pickles made that known…ended up with 5 pickles in my burger ordered a water bottle didn’t get one and when I tried to get the girls attention she blew me off to go have fun with her friends wouldn’t recommend bc the night crew is not mature enough to have a job just looking at the responses from the owner you can tell they don’t care by the scripted responses great to know they take feedback seriously
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October 2023 by Cheryl Walling
Love the snickerdoodle cookie dough blizzard that is
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October 2023 by Amber Gray-Kurz
Went to this DQ for the first time. I ordered ahead and picked up through the drive-through. I should have gone inside because it took an excessive amount of time to serve the car that was two in front of me. I expected a large bag to be handed out but it was tiny. There was something black on the top of my burger so I had to peel that part off. The burger was good but extremely difficult to eat. I am a sauce person but there was WAY too much. Every time I tried to take a bite I had to chase the burger and toppings. They wanted to slide out of the bun because of the amount of sauce.
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September 2023 by Peggy Henson
Went thru the drive- thru for ice cream. The lady operating the drive- thru gave my dog a pup cup of ice cream. Bailey was in heaven!! Thank you DQ!!
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September 2023 by Ayat G.
this dairy queen took forwver. we waiting like 20 minutes and our food was ready but they just never gave it to us and we had to get back to class so we left after paying 40 dollars!!!!!! never go to this dairy queen
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September 2023 by Hope X
The people here are literally so rude lmao. I said “hi” into the speaker a couple of times because it was making weird noises/no one was answering. The lady who answered must have been having a terrible day, because she answered me so rudely! I didn’t mean to be an AH, I genuinely thought the speaker wasnt working. She continued being a huge condescending jerk, and mocking me. It was honestly a super annoying experience.Ive had multiple other bad experiences here and so have my friends. Dont go here! Its so worth going to the other one across town .The management really needs to figure out why all their workers are so rude. Y’all are literally driving people away ?♀️
