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November 2023 by DJ Bierly
This was my first time buying a new car at a dealership and I was a little nervous to say the least but my salesman Alex did a wonderful job. I have always heard good things about Don Jacobs and how they treat you like family and it really is that way. The people were very nice and helpful. They gave us a great deal on a Civic and explained everything in detail about the costs and the warranty information. Overall, great experience and even better people.
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November 2023 by Robynn Pierce
We had a great experience with Hunter and Connor at Don Jacobs Honda! A very relaxed atmosphere! We explained our expectations and they were met! We highly recommend them! A special thanks to all of the employees that stopped by to see our dog!
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November 2023 by EARTHeim Landscape Design
I purchased a used vehicle from Don Jacob's. My representative was very nice and professional. He even remembered and spoke with me when I returned to get an oil change several months later. I've had 2 oil changes now at Don Jacob's and they have been the best place I've ever gotten an oil change. I love my new truck and happy with the service I've received so far.
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November 2023 by Kim Jarvis
I had the best car buying experience! I was met at the door by Dakota Quinn and he walked me through the whole process explaining everything in a way that was easy to understand. I did not feel pressured or rushed. I would recommend this dealership and sales person to anyone! Plus, I love my new CR-V!
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November 2023 by Marissa Angel
This was my first time buying a car and I’m so glad I purchased from this dealership! Alex was a pleasure to work with and Connor made the financing portion easy. I ended up going with a Civic EX after they worked with me to get a better value on my trade-in and lower the cost as much as they could on the new car. Originally I had gone to the Kia and Toyota dealerships in Nicholasville, but both had lost my patronage after lackluster or just downright terrible experiences (don’t go with a Kia, they were the definition of SLEAZY salespeople there, who marks up a Rio by $5,000?). Don Jacobs Honda provided me with excellent service, were extremely attentive, provided all information clearly and openly, and DID NOT have any markups on their vehicles (they offer lower-cost appearance packages on all their vehicles to offset the costs instead of just blindly tacking on thousands extra)! Alex especially was great and was sure to make all the available information on APR/price/trade-in values super clear - I felt as though I knew every bit of information I could when going in. This dealership also has great APR deals right now, 3.9% for 36 or 48 months and 4.9% for 60! I was even told about what each financing option would cost for each Civic trim level they had on the lot or that was coming in. Even though I hadn’t planned on purchasing a vehicle, hadn’t set up an appointment prior to my arrival, and just wanted to test-drive a few options, Alex made me comfortable purchasing on the spot and gave me plenty of time to mull things over and compare my options. Thanks Alex, Connor, and the rest of the crew at the Don Jacobs dealership! Glad to be a part of the Honda family :)
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October 2023 by jason shelton
Purchased a 2024 Honda Accord. They were the only dealer in which had a discounted price listed online. They gave a decent amount off sticker for the current climate. Process was smooth and communication was great. Our Salesman Mark Jorgensen was friendly and knowledgeable. Overall I would recommend and do business with Mark and the Don Jacob's Honda again.
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September 2023 by Sean McKenzie
This is the second time we have leased a car through Don Jacobs Honda. Our salesman, Mike Dobson, is always very professional, and always looks to meet our needs when helping us. The process is very smooth and the dealership is never pushy. This may be the second time that we have used Don Jacob’s, but it definitely will not be the last.
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August 2023 by steven baldwin
Very welcoming staff, I walked in and instantly was met with a drink of my choice and a friendly salesman. They helped me in every way to achieve what I was looking for not only in a vehicle but a payment as well. This staff genuinely cares about their customers and will do everything they can to help you. Trey Combs is an outstanding Rep and I would recommend anyone and everyone to buy from these guys. They treat you like family. Very easy process as well, I was in and out of that building within 2 hours. Also helped me get the most out of my trade in to eliminate negative equity. My experience here was nothing short of amazing and I’ve dealt with many dealerships in my life. This was by far the best service I’ve ever received.
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August 2023 by Ann Corso
We recently purchased a used vehicle from Don Jacobs. We had an excellent experience. Our salesman, Richard Boies. He was friendly, professional, and knowledgeable as were each of the staff members that we met. The shop did an excellent job detailing the car. We feel we got a good value. Overall we are very satisfied with our experience.
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August 2023 by Avery S
Brought my civic in because AC wasn’t working, tires needed looked at, and just a general inspection. I dropped it off, and customer service was on point and very friendly and explained everything. They were very fast fixing my car and did an excellent job! Fixed all my problems and my car runs like new now! Will definitely be a returning client
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August 2023 by Cindy Clark
Just bought a 2023 Pilot and we couldn't be happier with our experience. Hunter and Conner made the process so easy and we got a great deal on our new car.Ask for Hunter if you're in the market for a car. He provides top notch service.
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August 2023 by Bina Mani
I went to Don Jacob’s for a car which would make me feel good and comfortable driving , as well as it had to be my dream car. That is what I got Honda Passport Elite. I love this vehicle absolutely. Mark was awesome, he showed me comparisons of many vehicles they had, I did a test drive on 2 vehicles and I chose the second one. Mark was very patient and helped me pick my vehicle and very kind and courteous, he helped me with my trade.
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July 2023 by Andrea Bratcher
I was in the market for a new car after my previous car was totaled from a deer accident. I had been a loyal customer to a luxury brand for the past 13 years. My husband has an Accord and convinced me to give a Civic a try. Greg, Mark, and Connor made the purchase processes a seamless experience. From sourcing the colors that I wanted, keeping me up to date on expected delivery date, to pick up, they exceed all of my expectations. I am absolutely over the moon with my Civic EX-L and would highly recommend Don Jacobs!
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July 2023 by Nitesh Shrestha
I've enjoyed doing business here . Pricing on the cars and your trade in will be fair ( i believe they match car-max price ), the buying process is easy, and I left with a great deal on my new Honda Accord Hybrid. I will go back here again because of the excellent customer service and high quality vehicles. Ask for Dakota Quinn he was great explaining everything . Rebecca Renfroe was great at communicating.
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July 2023 by Paul Louigene
I'm delighted to share my wonderful experience with an exceptional team of dedicated sales workers. They truly prioritize working closely with their customers, ensuring a lasting relationship that extends far beyond a mere transaction. Their commitment stems from a genuine desire to serve and provide a remarkable experience. Their mission statement was exemplified through the efforts of Chris, Connor and especially Alex who patiently took the time to walk me through every step of the process. When you engaged with them, it truly felt like being warmly embraced into the Don Jacobs family, creating a connection that will last for years to come.
