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February 2024 by Bud A.
The employee working at 5:45pm on Feb 24, 2024 definitely didn't have to be a jerk about it. I'm sure a lot of people ask about allocated bourbons... but be nice about it. People visit Kentucky for bourbons. Some people are just trying to have a good time and visit private liquor stores during their experience.
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December 2023 by Van V.
Worst customer service ever. Four of us were in town to tour bourbon country. Our first night there we were looking for beer to take back to the house. As we walked in the clerk said to another customer (I assume a friend), "here they come to ask me about my high priced bourbon and not buy a f***ing thing." After we decided we wouldn't even buy beer there we walked out and he said "there they go, 1, 2, 3, 4, and didn't buy a f***ing thing." Someone in our party yelled an expletive on the way out and he followed us out the door asking what we said and making several gestures at us. I would not have this person working for me in any capacity. Young man in his mid/late twenties with curly hair and a mustache. He is not good for your business.
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October 2023 by Efren Valencia
I’ve been coming here for years. Everybody was very nice before but today I was absolutely disrespected simply because I came to take a picture for an art project. I walked in and an employee (white, hipster, long hair to the side, smelled like straight alcohol). He came up to me and asked if he could help with anything. To which I replied “oh, we are just taking a picture for an art project if that’s cool with you?” He then told us that he’d rather us not and that we should get out. So we proceeded to walk out because we wanted to be respectful in his decision. Then as we were walking out he told us “walk out now, F off.” I never thought something like that would happen. I am a respectful person and I feel like I should have been treated as such. Even if he did not know me, I should have been treated with respect. I used to enjoy coming here but I will no longer, due to the simple fact that I was disrespected for no reason at all. DONT EXPECT TO BE WELCOMED HERE.
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October 2023 by Hailey staff
Worst service I’ve ever seen. Will not go there again. The guy with long hair is definitely drunk.
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August 2023 by tesla pete
Great selection with several Kentucky-only products!
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August 2023 by Jason Huber
Ernie's has been one of my main liquor store stops for bourbon since they opened. They always have a huge amount of store pick bottles, many of which have became some of my favorites to sip on, as well as some hard to find bottles displayed behind the counter. Always super helpful staff and leave feeling like I got a great deal on the bottles I purchased. If you're a bourbon drinker, this is for sure one of the first tops you should make here in Lexington.
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August 2023 by William Baldridge
Great neighborhood liquor store! Large selection of wine and spirits, and an impressive selection of craft beers. Only negative aspect is the lack of ease of ingress and egress due to its location at a busy intersection...other than that, it's my favorite spot to pick up potables.
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August 2023 by Mikey Adams
Some of the friendliest staff members I’ve had the pleasure to meet.
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June 2023 by Ryan Kam
Walked in and was looked down the whole time, the African American guy with locks would not stop staring at me as if i was stealing or trying to, when i walked to the counter his eyes were bloodshot and continued to just stare me down. When i asked if what they had behind the counter was all they had gotten in he responded with "yeah what do you think" I'm from out of state so idk how they do things there but definitely doesn't want to make me go back
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May 2023 by Anthony Lowery
Lil higher on prices but always great people to help you if you need it
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April 2023 by Eric Hartnett
Stopped in at this store as we were in the area. Staff members were friendly and happy to offer suggestions on their store picks. Ended up walking out with one of their Pinhook 7 year picks. Prices were commensurate with the area.
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March 2023 by Marie “Bee Mee”
I had an attitude.. but the clerk still treated me well. Great customer service. Thank you for ignoring my attitude
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March 2023 by Bee Mee
I had an attitude.. but the clerk still treated me well. Great customer service. Thank you for ignoring my attitude
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March 2023 by Jamie Griffin
This is a really well stocked and clean store with nice employees.
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January 2023 by Tim F
Great selection. Knowledgeable staff. Competitive prices.