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April 2024 by I Moore
Does Eyeglass World alter prescriptions after you find out there angle? I am going to have another eye exam, when I receive the results I will update this post.
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March 2024 by Nick Kh
best of the best . William bery professional and knowledgeablehe is a great asset to your organizationNick
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March 2024 by Ben Pecoraro
If you are standing at the front desk at this store and two rude people rush up to the side area in front of you, prepare for the oblivious tech to help them first without question and make you wait. If you reschedule and are late for your appointment by 10 minutes due to insane rush hour traffic, prepare to be told you’re out of luck and to reschedule. If you ask them if they have any openings for tomorrow, prepare to be told they’re fully booked without any remorse. Most uncaring, inept and inflexible place I think I’ve ever been. This store epitomizes the death of customer service.
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March 2024 by Kaylee Smith
I had to switch from my eye doctor i have had since i was a kid because they no longer take my insurance so i decided to try eye glass world & had a terrible experience, and i have NEVER had to leave a review, that’s not me that’s how unhappy i was. First they scheduled my appointment for 2:45 and i got a email to arrive 5-10 mins early. I arrived at 2:30 with my toddler due to not having a sitter but urgently needed a new prescription. i was told i was early and the doctor was at lunch until 3pm. First, why schedule me at 2:45, second why is a lunch until 3pm? That’s not typical. Once i got back into the room to wait on doctor, Nancy Guerrant came in and first thing she said to me “you’re going to have to move that stroller” rudely. well, hello new pt here can you introduce yourself? (by the way she didn’t get to that part till mid exam) she was very rude the entire visit and honestly seemed like she would rather by somewhere else. Now checking out the front desk people were coming up with all types of things i needed to pay for when i have never had to pay for my yearly eye exam. this place is ridiculous and i will not be going back.
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March 2024 by Jeff Hampton
Both Dr. Guerrant and Katie-An were professional and very pleasant! I'll be a return customer.
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March 2024 by Kamron Hilen
Kiarra had such an amazing sense of enthusiasm throughout assisting me. So sweet and funny!!!! Shes deserve a raise!!
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February 2024 by Big Blue Nation
Friendly and quick service. Haven’t received my glasses yet as just bought today, but I was very pleased with the customer service. Emily and Dr. Guerrant were very helpful.
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February 2024 by Mike Dinger
I asked to get my glasses adjusted and a fellow took care of me.
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February 2024 by Magiclove731
Both pairs of my glasses are warped, one pair the lenses never fit in and they wouldnt fix, then the other were bent, so every day i play a game of legos to plug the lense in the frames. You pay for what you get, spend your money somewhere else.
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January 2024 by Ryan Smith
They were great i got everything I needed and treated me so well I appreciate all of you all ???
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January 2024 by Heather Jones
The gentleman William that took care of me was very patient. I couldn't make up my mind from 4 different glasses but he helped me pick the perfect pair! I'll be going back for Another pair and contacts!
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January 2024 by Conner Askin
Very friendly workers. I had William and it was such a pleasure talking with him. Definitely not pushy salesman rather an understanding worker.
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December 2023 by Josh Broyles
Mr. William did a fantastic job in getting me a new pair of glasses. It took less than 20 minutes and his customer service skills were excellent. Thank you and I will definitely be returning as a customer.
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December 2023 by Jan Stevenson
Awesome customer service. Kudos. To William and Emily. Job well done. Please make sure they know, how much they are appreciated, and a great assess to your business. Cant wait for the next year, always a pleasure. Thanks God Bless!!! Have a great Holiday, and a prosper New Year
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October 2023 by James Eslinger
The exam was very well done by Dr. Guerrant, I am very happy with the resulting prescription. William, who assisted me with my selection of frames, fitting, and finishing touches on pickup, was excellent. He went a bit above and beyond, great job!
