-
May 2023 by Lin Peng
Had my tire fixed at Fleet doc. Great service and great people. Will recommend to anyone who needs servicesService: Tires
-
April 2023 by Ijlal Khan
They were ok for the most part. Easy to schedule an appointment, prompt service, polite staff.I came to this place through Costco's auto care program for a routine service. I mention this in case anyone else is coming here for routine service thinking they'll get Costco's advertised 15% off. I was told that the 15% does not apply to fluid replacements as the margins are too thin and it doesn't apply to labor either I guess.In addition, I had to Google the service codes to ask for what needed to be serviced (almost left without getting brake oil replaced because I hadn't checked what the diagnostic code meant). I didn't think I needed to do that with a professional service place. On top of this, I was offered a $96 air filter change (which is quite literally a 10 dollar filter and 2 minutes of time that I later did myself). I use this as a metric of shops offering basic maintenance at extremely inflated markups. In addition, they left the dashboard open with the plastic support unhooked so the dash kept staying open until I had to check youtube how to fix it...In summary, good price for oil change and ok price for brake oil change. Know what your car needs done when you're coming here for routine maintenance. Overcharging for air filter change and did not put back the dashboard drawer as it should have been.
-
March 2023 by Kayla
I have been very pleased with my experiences at Fleet Doc. Ive always been very anxious about taking my car to the mechanic due to negative past experiences at my dealership and another auto repair business in Lexington. My experience with Fleet Doc has been the complete opposite of those ship visits where I felt like I was being hustled or ignored. The service advisors at Fleet Doc are always patient, kind, and excellent at communicating with me. I’ve never had an issue getting an appointment and have always gotten my car back in a reasonable time frame. I have never felt pressured to pay for or accept a repair or service that wasn’t worth it. I would strongly recommend this business.
-
March 2023 by Damian Peduto
It's old fashioned business service with attention to details and great communication. That's how I would describe my encounter when I signed up my small business fleet. I was greeted and recognized as soon as I walked in, listened to when I described what I needed, fit in for service of my vehicle and received a thorough, quality review of what my vehicle needed (and what I didn't need) at a price that rivals any other maintenance and repair shop. When my vehicle was ready it was finished on time and as promised. The owner was in the shop, the front counter guys were ready to go over everything without rushing me through took time to explain and answer questions unhurried and I was left with a confidence everything was taken care of properly. I took my wife's car in first, then immediately dropped my truck off for the same excellent treatment...and will continue with my work vehicle after! You won't find a better system or service anywhere, at least anywhere I've been for vehicle service or repair in the last 15 years!
-
February 2023 by Dorian Matzen
Fixed the van perfectly, I was told by the Nissan dealership that I was going to need a new engine at 45k miles because a "sensor" inside the engine had failed. I put in some engine cleaner in the oil for 1k miles and brought it to Fleetdoc, they reset the computer and the sensor cleared. Very happy result.
-
February 2023 by James Allen
I 100% trust these people to be honest. Had an electrical repair, and they were very professional. Thank you all so much!Service: Electrical repair
-
February 2023 by Bad Vibes Only
Took my car here for an estimate after my catalytic converter was stolen and the O2 sensor cas cut. They were incredibly kind and got me in and out quickly. This is a very stressful time for me and I appreciate that the staff here made this part of it easy.
-
January 2023 by brandon donaldson
Used Fleet Doc several times now and never disappoint. Easy to work with and they back up their work.
-
December 2022 by Robert Miller
This was my first time using Fleet Doc. I only wish I had used them before. They quickly and accurately diagnosed the braking problem.I was given detailed repair options. They would do the less expensive repair and see if that fixed the problem. It did require additional repairs to fix the problem. However, the repair was less than the "chain tire store" estimate. Most importantly Fleet Doc had the CORRECT diagnosis unlike the other place. Save yourself time and money and aggravation. Go to Fleet Doc first.Service: Auto brake repair
-
December 2022 by Justin Norris
This place is by far one of the BEST all around automotive repair shops to do business with. Chad and Brian are outstanding, and they are always very informative and honest about your vehicles needs.
-
December 2022 by Bob Fredrickson
Service advisor Brian was professional and friendly and took the time to go over my repairs, the other service advisor chad is great too he didn't help me this time and the technicians do a great job , A York took time the failed part on my suv
-
October 2022 by Todd Turner
I had a belt snap during a 2000 mile cross country road trip (after business hours) on a Monday evening. 2002 Sprinter was overheating and lost power steering. I was 6 hours from home and broken down at a truck stop in Waddy KY. I called Fleet Doc in desperation and planning for a long evening of not knowing my next move. With in a half hour of leaving a message Chad the Fleet Doc service manager called from his home to let me know that they would work me in the following morning to get me back on the road. The guys at the shop were professional, courteous and straight shooters. Marwan my mechanic knew what to do and had my van diagnosed and ready within 2 hours. Even if your vehicle is in good shape its worth stopping by for the homemade Pimento Cheese! If I lived in Kentucky these guys would be my go to for vehicle service. Thanks for the Help Fleet Doc!Todd TService: Steering & suspension repair
-
September 2022 by Janice Collett
I don't know anything about vehicles they always get me and out fast and I can trust them to always do me rightServices: Wheel alignment
-
April 2022 by Stephanie Pearson
Honest and knowledgeable guys. Helped us with a main fuse that blew in our Toyota and a few other things as well.
-
December 2021 by Annabelle S
I love Fleet Doc! They take great care of their customers and vehicles with personalized and timely service.
