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June 2019 by Billing Expert
Their banking is quite terrible with tons of regulations. They put a hold on everything for days and sometimes weeks so you don't even have access to your funds. Deposited a rent check from a tenant who wrote the check from her Chase bank account, and they put a hold on it saying that Chase doesn't verify? Chase is the biggest bank in America!
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December 2018 by Jared Holmes
Always friendly, good advice. If there is a mistake, they're quick to correct it. Best banking experience I've ever had
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November 2018 by Abigail Brooks
This bank has charged me multiple overdraft fees. It is impossible to transfer money out of an account with a negative balance. I have a business and personal account with them. One had a negative balance of $6 I transferred money from the other to fix the negative balance. They took the money from the account already in the negative and charged me a $35 overdraft fee. How does this work. I have requested several times for it to be corrected and no one will get back with me to fix it. I own a business negative reviews are awful. This was a last resort I've been trying to deal with this for months as this is about the 3rd time this has happened. They will not help.
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April 2018 by Inessa Sychyev
I had the worst experience at the Tate's creek branch. I wish I'd paid attention to her name but I guess my attention was drawn to her smug facial expression and lack of knowledge. She worked on this day, 3/10/18, she has short dark hair, older lady with a foreign accent. Absolutely the most impolite lady I've ever dealt with. Has no clue how to do her job. Thankfully, the other branch did and I was able to get on with my day despite having to go out of my way to another branch because of her stupidity. I wouldn't recommend this bank to anyone and I'm currently in the process of having my family business switch banks.
