GameStop offers a good selection of new and used games with helpful, friendly, and knowledgeable employees. Customers appreciate the quick shopping experience and engaging conversations with staff. The store often has the newest games available. However, there are some issues, such as the lack of gift receipts outside the holiday season, which can be inconvenient for birthday gifts. Additionally, trade-ins totaling $50 or more are issued on a GameStop MasterCard that cannot be used online, causing disappointment. Despite these concerns, many find this location to be their favorite in Lexington, recognizing the staff's effort and patience, especially during times of labor shortages.
Sonny, the young man working at the counter was extremely knowledgeable and helpful! Love GameStop! Still pay the extra dollar for new titles over Walmart.
November 2024
Good selection, employees are helpful. But: they don't offer gift receipts! We stopped in for a birthday gift, and were told that's only during the holiday season. If you want people to buy birthday gifts here, you need to offer gift receipts.
July 2024
Just your average gamestop, the workers were fine but man gamestop's prices and selection just get worse and worse, its sad to see.