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March 2024 by Ashley Napier
No customer service engagement. I was the only customer in the store and not one of the three employees ever greeted me or offered assistance. Do better.
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March 2024 by angelia harris
Customer service was in point very fast and curteous
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February 2024 by robin renee
Best place to go
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January 2024 by Kyla Lindsey
Hibbett’s in Mt. Sterling is amazing and they are very helpful. The store in Missouri that had shipped 2 different shoes and sizes needs their eyes checked.
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December 2023 by Nicholas Jump
Very helpful placing special orders & helping me figure out what I need. You guys are great!
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December 2023 by Matthew Baker
Great people, excellent customer service, clean store, great selection, highly recommended
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October 2023 by Terri Cottrell
I always enjoy my shopping experience at hibbets on Richmond Road
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September 2023 by Ashanti Banks
I went into the store with the only intentions of purchasing the Palomino Jordan 1s i won in a raffle. On the way out I decided to take a look at the shoes & came across a table of sneakers with an additional 50% off. The deal was too good to pass on & impulsively I purchased 3 more pairs of shoes. My bank account may not be happy, but I sure am.
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September 2023 by Monday Rydell
Very rude n un helpful I had a return with the recipient n they wouldn't return
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June 2023 by Mark Mccubbins
Guys at Richmond Rd are awesome always nice shopping there
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May 2023 by Fairhurst Factory
Great prices for kid shoes, just not a huge selection.Great customer experience, I arrived at 7:45 they closed at 8 , and they were very graceful and took their time even though I'm sure they were ready to go home!Kudos to the team this past weekend.
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May 2023 by Chad Humes
They always have the newest and best selection in shoes and their clothes are always fresh!
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April 2023 by Blake Gibson
I came here to make a return, and I shop at this location as well as online all the time. In addition to the return I had received an online order shipment that still had the security tag on it and the cashier, asked for a receipt and implied I had stole it and said I needed a receipt. I told him to pull up my account as I've spent thousands of dollars at Hibbett. This really rubbed me the wrong way. There's a way to go about complying with store policy but to act like I'm a thief right out of the gate really upset me. Eventually it all got straightened out but this was the worst experience I've had with Hibbett.
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April 2023 by Jobey Lynn York
Just left there with a couple of sweatshirts for my daughter and I. Every single young man there was super helpful and polite. Customer service at its finest! Thank you, guys!!
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April 2023 by Rachel York
Great place to shop and very helpful good team members plus rewards
