Hollister Co. is a popular clothing store that generally provides a positive shopping experience. The store is typically clean, and most staff members are friendly and helpful, with one employee, Isaiah, going above and beyond to assist a customer in finding the right size for their son's Christmas gift. However, a staff member named Ariana was reported to have an unpleasant attitude when a customer asked questions. Another customer had an outstanding experience with the store manager, Aaron, at the Fayette Mall in Lexington, Kentucky, who accommodated their requests efficiently. Despite some mixed reviews, the store seems to be doing well, with a bustling atmosphere and discounts available for customers.
Super great experience! Nabbed 40% off a purchase for my son and had a new rewards discount of $10 off that.The staff didn't greet me or help me...but to be fair they had a crowd on the store and a line to check out.Really nice to see shops bustling!!
April 2022
Maybe it's just me getting older but a friendlier staff would be awesome. But kudos for at least greeting people.
October 2021
Excellent store, very good clothes, sometimes there are very good offers, the only bad thing is that the staff is not very attentive!!
