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December 2023 by Katie Feldhaus
Total scam artists. I am out $170. They ‘fixed’ my screen face and then my activity stopped working. The screen fell off. Took it back and won’t give me my money back. Can order a new screen but I have to pay. Should have known better than to go to them.
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October 2023 by Savannah Scott
NOT NOT GO HERE!!! If I could give 0 stars I would. Paid $200 to get my screen fixed and within less than a week it was shattered. Went back because they said they’ll fix it within 30 days and he told me they wouldn’t because it wasn’t like the screen was popping off. I then decided to go straight to Apple. Because the guy who fixed my phone COMPLETELY screwed it up, Apple couldn’t even get the screws out to fix it. I recommend spending the extra $75-100 and just going straight to Apple.
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August 2023 by Nick Hahn
Master engraver. Willing to do clandestine work not associated with electronics. Very satisfied. Will be back.
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August 2023 by jo ann hahn
Fixed in flash! Noble fee charged
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July 2023 by Lawson
They broke my phone worse
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June 2023 by peter Yu
I run a massage shop, and the calls in the shop are directly transferred to the mobile phone. This morning, my phone suddenly froze and wouldn't turn on. After finding this handsome guy, it took less than 10 minutes to get started, and there was no charge. To express my gratitude, I tipped He 20 yuan. Great counter, nice dudes ?
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March 2023 by Gina Joy
I took my iphone up there to be fix.They told me it was the charging port.I had them replaced it They replaced it with a Android charging port...They didn't even close my iphone right .It has the adverses hanging out.They replaced my son home button on his iphone and it doesn't even work. Very unsatisfied
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January 2023 by B
Very rude, unprofessional and very aggressive (please have a male present). The phone cracked on it own and the warranty is obviously nonexistent. Take all your Apple repairs to Apple or your phone provider ONLY or you’ll simply be scammed in Fayette Mall at this Kiosk . Please read all recent reviews, I wasn’t the only person that received horrible service and horrible quality. SCAMMERS, SCAMMERS SCAMMERS I would love to leave 0 stars seriously.
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October 2022 by PIRATE SPENCER
If I could leave less than one star I would! Horrible service. Our iPad was repaired and 31 days later they won’t warranty their work. The iPad glass is cracked and has been in a case since leaving their place after repair. Completely unprofessional and rude!
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January 2022 by Nathan M
I arrived at the opening time, that was posted on Google, and waited 20 min. No one ever showed up to open the kiosk. The kiosk next to them informed me that the person who works at the iPhone Repair kiosk is always late. When i asked how long they usually took to arrive late the man informed me, "at least one hour". I understand that l7fe happens to us all and sometimes we all get held up, but this is just unexceptable. Why post an opening time of 10 a.m. if you show up at 11 a.m. every single day.
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October 2021 by Jamie Morgan
I had my iPhone screen replaced at this place and as far as the service and repair quality, it was okay. The problem is that the glass screen they use is quite different from Apple. My colors are completely different, less vibrant and the brightness is much darker. For example, maroons will look olive-brown. I have to turn the phone brightness up all the way now to see it clearly and it eats my battery much faster. In the hour and a half since I got it fixed, my phone percentage has dropped 27% - and I haven’t even had the brightness fully up, trying to slow the battery usage rate. Before today, I kept my brightness at about 2/3, and that was brighter than what I’m experiencing now at 100%. Photos appear dark and the shadowed areas are very dark and lose detail now. This is the only screen option they offer so just be aware of this before having one replaced here. Also, Apple will no longer replace your screen once it’s been replaced by another company, so if you are dissatisfied with the quality, you’re just out of luck - like me. It’s as if Apple wants to punish their customers for not using them in the first place (as if you’re not overpaying for the device in the first place).If you rely on accurate colors, clarity and brightness settings that will keep you from having to charge your battery multiple times a day, as I do for my job and other things, my advice is to go to Apple right off the bat (as much as I don’t want to say that because so many of Apple’s policies are ridiculous and are a slap in the face to their customers). All in all, I wish I’d just stuck with my original cracked screen. It was cracked in several places, but it was still better than what I have now.
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October 2021 by Grace & Nathan M
I arrived at the opening time, that was posted on Google, and waited 20 min. No one ever showed up to open the kiosk. The kiosk next to them informed me that the person who works at the iPhone Repair kiosk is always late. When i asked how long they usually took to arrive late the man informed me, "at least one hour". I understand that l7fe happens to us all and sometimes we all get held up, but this is just unexceptable. Why post an opening time of 10 a.m. if you show up at 11 a.m. every single day.
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October 2021 by Sasha Roush
They do not work on iPhone 11s, which have been out for 2 years, they state they can't get the parts when the other repair place had it in 3 days. They only work on older models, not a very good place to get a phone fixed.
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October 2020 by Brenden Hernandez
I took my iPhone XR here to get repaired, on dec 26, and 5 days later it stopped working. The screen is fine(no scratches or anything) but i cant touch anything on my screen. I took it back today to get it repaired/ new screen since i have warranty but they “don’t” have any iPhone XR screens in stock right now. The guy gave me my phone back said he’d call me when they get them in stock which is very frustrating because I need to use my phone for work. He also didn’t put the screen back on right when he gave it back to me because it’s loose.
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October 2019 by Talia Clark
They were awesome when Apple told me my phone was done I was so heartbroken I had 9,000 pics I thought were now lost .... went and talked to them and got all my pics back and for my phone well I’m using it ..... best service around would definitely recommend ?