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January 2024 by Wiliam
My wife loves J C Penney, especially this one at Fayette Mall in Lexington Kentucky.
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January 2024 by Paul Fabian
Very neat
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January 2024 by MistyDawn Ball
My mom was a major shopper here. They were amazing to her.
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January 2024 by Lisa West
I walked around this place for 20 minutes before I found ONLY 1 register open and that was upstairs in the very back of the store. Sorry JCPenney, I'll never be back.
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January 2024 by Chris Doss
Just passed thru.
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January 2024 by Curtis Garner
It is old and outdated. It reminds me of Kmart and Sears.
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January 2024 by Danielle Wheeler
High priced over rated
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January 2024 by irton sparkman
Looked for help finding something, no one to be found to help.
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January 2024 by Sabrina Spillman
Honestly if you're shopping for like a homecoming dress nothing too fancy this is a good place to go. I think that JCPenney has some great clothes for like the office but not really my style my daughter found some really nice clothes and she's 13 and she liked them they were a little pricey for the quality. But the staff was really helpful
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December 2023 by Kim W.
I will never shop at this JCPenney again. I agree with the gentleman who said it is on life support.
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December 2023 by Kay M
JCP is still the place to find fashion for all and great sales! I ? jcp so much and don't want to lose it. Womens, intimates, petite, plus, mens, mens big and tall, kids, shoes accessories, it has everything, includingnational brands like Levi, Champion and others. The company is turning around and this store will too, with a new manager in the past 30 days. I love the size inclusion here. Though finding things & though the wait time at checkout knocks this rating down--I'll not stop shopping here. Ladies, check out Worthington and Liz Claiborne for you professional work attire. Home delivery or store pick up w online shopping. Get a reward point and get them even faster with a store charge card. *** love them a lot and took a Christmas job here.
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November 2023 by Darrell Hoskins
I like JCPenney because I'm a big and tall man and they carry Big and Tall clothes in a separate department. The store tends to be short-staffed, so plan on waiting in line for a while!
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November 2023 by Glen Caise
No one to help us to find the dress my wife wanted. No service at all. Used to be my favorite store. Now i see why they're bankrupt. Sad.
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October 2023 by Bridget
when i was 5 i threw a spiderman doll into the escalator here and it got shredded by the esculator and i was traumatzed for a week its been 10 years and i still remember this also jcpenny your toys section is destroyed and it looks like no one has shopped on the 2nd floor in years sorry
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September 2023 by Monica King
The customer service counter is ridiculously long all the time. The store has way too many dust bunnies. And this time I had a reward used it in the store, got home with my goodies to find out that the security tag was on one of the items. So much for the reward I had to drive back which is 30 minutes away.
