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October 2023 by Monteze Lynem
I left a negative review for this business, somehow they are able to remove negative reviews I remember seeing several of them.
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August 2023 by Scott H.
Great service as I needed help with a few watches. If you need a watch repair, this is your place in the Lexington area.
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February 2023 by Luke C.
This jeweler offered me $2000 for my mother's 1 carat diamond around Christmas. I decided not to sell at that time. Then I went back last week and he told me it was cz. I then went to another jeweler and 2 people said it was real, which I knew since it has never been out of my sight. The next day I went back and confronted him and he replied that it had a coating on it which was also not true at all. How can a jewelry expert not know what is a diamond!!!
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February 2023 by Caroline P.
Shady and unprofessional and lied to me about the value of a ring.
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December 2022 by Earlene Rowe
Me and my husband walked in with a scrap gold bracelet to just have it professionally tested to confirm what we already knew. The gentlemen that we walked up to took one look at us and decided that we looked like nothing we had could possibly be real. He didn't even really look at it or even test it he just said it's fake and sent us out the door we were literally only in the store 2 or 3 minutes tops. My husband had the pleasure to tell him on his way out that he knew it was real and I think the man should be ashamed of himself for assuming that it was fake just by the way we looked to him. One hour later we went to another jewelry store and the same piece was tested twice and it was real 10 grams of gold and we were given a great price for it. Very judgemental place and I will never return and I warn you if you don't walk in looking good like you have money they will treat you as you don't have anything worth thier time . No one is going to pay $200 for pitted gold
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June 2022 by Gina Curry
I walked in this store and have never ever been treated so well . They treated me like family and my ring … well it’s to die for . Finally after all these years I am happy . Thank you Jim and staff for being absolutely so good to me . You are stuck with me now !
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May 2022 by Brian's Bluegrass Automotive
Top notch jewelers. I always find what I am looking for. Attentive and knowledgeable. Very pleasant service.
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April 2022 by Anthony DeCecca
From the moment I walked into Joe Rosenberg Jewelers I felt like family. Very warm greeting and immediate willingness to help.I had two smaller pendants on an older chain I needed transferred to a new larger 6mm chain.Jim immediately came over and let me know he could handle it. Original quote time on work was about 5 days, Jim finished in two.It’s absolutely beautiful, I can’t thank Jim enough. These were extremely sentimental pieces and I can’t think of anyone else in Lexington I would trust leaving them with. If anything, I feel bad for not tipping extra in cash for how outstanding the work was.Do yourself a favor and go to Joe Rosenberg Jewelers for anything you need.
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February 2022 by Lisa Pettrey
Had a great experience with this Jeweler. Thanks Jim for your kindness, and for the care given to my items. I told my hubby how great your work was and told him he had to come in and buy me something. Shop local, shop downtown Lexington!
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May 2021 by Robert Sutphin
I’ve been doing business with Jim for over a decade. Rosenberg’s is always my go-to because Jim is not only the best watchmaker in Lexington, he is also the most respected jeweler.
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January 2021 by G M.
Absolutely the best! Friendly, masks worn, item for repair(watch)was available when stated.
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December 2020 by Mike W.
Outstanding customer service and great prices. Very trustworthy and knowledgeable staff. A Lexington tradition. Thank you!
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November 2020 by Emily Bailey
Such nice people! Prices are fair and the jewelry is beautiful!
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November 2020 by Christopher Weeks
Jim and his staff were very courteous and extremely knowledgeable on the repair and service of my Rolex. Would recommend them to anyone needing a watch repaired quickly, correctly and for an unbeatable price. Will continue to visit them for years to come!
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November 2020 by Jeff Propps
Great folks, great service! Working downtown, JRJ is unbelievably convenient. I've used them twice for repairs. ETA on the last one was four days - and it was ready in ONE!