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November 2022 by K K
Gave me 2 different size shoes and chaged $5 more for the correct size. But they were nice about it.
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September 2022 by Jude
A fun atmosphere and great service!
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November 2021 by Scott Smith
Great customer service experience.
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October 2021 by Chris Lawrence
Able to exchange the shoes and they will ship in the new size to my home.
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October 2021 by Jude Ryan
A fun atmosphere and great service!
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September 2021 by Teresa Young
Great store with fantastic prices and friendly people
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August 2020 by cheese nuget
Love the grate shows they have
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January 2020 by Heather omeltschenko
Giving a 4 and not a 5 only because I had to re-order my shoes 3 times to receive the right size :// I understand things happen but I ordered a 7 every time and got a different size every time, had to go to the mall too many times. BUT I would like to give a special shoutout to David in the Florence mall store, he was awesome! Great personality and super helpful! Give that guy a raise!
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October 2019 by Mikeah Johnson
I have baby fever
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October 2019 by Gayle Cinnamon
Friendly and helpful staff
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July 2019 by Ramondo Taylor
Excellent experience love the site
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June 2019 by Diana VanHoozen
Great selection!
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December 2018 by Cindy Le Penrod
Bethany, the store manager, is the sweetest person! I got black Timberlands for Christmas, but they were too big. I returned them, got them in the color gray because they didn’t have my size in the black pair in stores. Long story short, I decided I didn’t like the gray ones as much as the black ones. I came into the store today to return the gray and decided to order the black ones online. After about an hour of helping me due to difficulties through the website, contacting customer service, being on hold for over an hour... a long process... Bethany was still so kind, patient, and expressed no sort of agitation at all. Thank you for the best customer service! Sorry I’m so indecisive!
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June 2018 by pink olime
Cheap one of the best store
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December 2017 by Maria Perez
Not helpful at all. They were all just standing around talking and made me feel bad for even asking for help. Going to buy everything I needed elsewhere.