Kroger Pharmacy has received mixed reviews from customers. Some express frustration over slow service and inaccurate information about prescription readiness, with one customer noting that they arrived during hours stated online but found the pharmacy closed. Others highlight positive experiences, praising the kindness, respect, and efficiency of the staff, particularly mentioning a helpful employee who provided excellent support with medication needs. Overall, while some customers face challenges with wait times and communication, others appreciate the attentive service and recommend the pharmacy for its friendly staff. Keeping pharmacy hours updated and improving service speed could enhance customer satisfaction.
An encounter with the worker today encouraged me to file an official grievance. Disseminating false information to patients is completely unacceptable
January 2026
As you can tell from other recent reviews, the staff at the pharmacy come across rushed and uncaring. I even got hung up on when I asked a question, heard the receiver click. Don't recommend, go down the street to WalGreens.
July 2025
The reps aren’t very friendly and they take forever to get your meds filled, if you want it faster you have to call and that’s a pain in the butt because then you have to deal with the automated system.
