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January 2024 by Cold Metro
Ethan was a great. He knew exactly what I needed and fixed it.
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January 2024 by Evan Sparkman
Found KyTrade while searching for the best prices on a CPU. Always shop local!!! Great service great people.
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December 2023 by William Kibbey
Very nice store and if you have hard to find parts they have them! Excellent customer service and communication! Thanks for helping me out with my computer need. Your the best!
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December 2023 by JAMES OLOWOJOBA
Staff members are polite and are helpful even if you end up not buying anything from the store.
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December 2023 by Barrett Salley
Very friendly staff and the customer service went above and beyond my expectations! Will definitely be a repeat customer
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December 2023 by Alex Davis
Came in needing some parts and they were more than happy to help me find the exact size needed.
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November 2023 by Envyy
I recently left the military and had a prebuilt gaming PC. And decided to upgrade because the fans were starting to go out. Walking into the store, I found it an immaculate and professional site. I was greeted, and they showed me the PCs they had available. They were extremely friendly and knowledgeable and wanted to help me get what I needed in a new PC. If you are in the market for a new PC and want a custom-built one, go here. The quality is fantastic. Nothing is loose or noisy; they pay attention to the small details. 10/10 will come here in the future.
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October 2023 by Tony Cooley
This is my fifth computer from here. Very trustworthy and competent. Highly recommended.
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October 2023 by Justin Holmes
In and out quickly when I had trouble with my computer charging. Very helpful .
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September 2023 by Thomas Morris
Great business. Staff are very knowledgeable and quick. Would definitely recommend for any computer build, upgrade, or repair.
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May 2023 by Foster Rogers
Absolutely awesome customer service. Very nice space to shop, personable retail associates
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May 2023 by Madison Baker
Came in after I dumped a glass of green tea all over my gaming laptop. I thought for sure that it would be toast but they were able to get it working good as new and didn’t rip me off. Great customer service and communication throughout the repair process. Love this place, will definitely come back.
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March 2023 by Cody Wilson
Used their online chat option that claimed they "reply immediately" I asked if they had any of a specific size drive in stock and then saw nothing back from them. After 10 minutes when I got tired of waiting I sent another message that said: "its been 10 minutes" I then got the first response of the conversation telling me that someone was looking for it and that I needed to wait.I don't consider myself an impatient person but I also don't like being hung out to dry without knowing if I had been heard in a conversation. I understand telling someone to wait, but don't do it after they have already been waiting without a reply on something you claim to be instant. You cant leave someone wondering if they have been heard without saying a single thing.Also on that note, how does it take 10 minutes to decide if you have a part or not, how does a computer company not keep an online inventory you can search against? It should have taken 2-5 minutes maximum to tell me if they had the part, a simple no would had been better than waiting in silence for ten minutes only to be told to wait longer.Not the best service, not the fastest service.Basically no service.EDIT for clarification:I don't care that they were taking their time looking for the part, I care that in the "instant response" chat it took ten minutes to hear something from them. And I care that they acknowledged that they had seen my message and were looking for the part without responding to the message at all.
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February 2023 by OMEGATRYON
Just came in and bought a liquid coolant for my cpu after mine broke, no stores had any. Leave it to the local businesses to save the day! The man who noticed I came in was quick to greet and help me as well being super nice! Will be back 100 percent before checking out other stores!
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February 2023 by Jared LeBlanc
Very nice staff, very helpful. They were able to fix my mistakes and get my computer running again in a reasonable timeframe without totally breaking the bank. Will be bringing any future repairs here.
