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March 2024 by Kammy
Never had a bad experience in any of the locations. They always have treated my kids and me with nothing but respect. They always have a solution to the problem!!
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March 2024 by kat spickard
They always take wonderful care of my kids here! They’re always so polite & kind!
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March 2024 by Jordan Doan
Worst experience/service I have ever received. They acted as if I was a burden to be in there. I simply wanted them to look at a skin irritation and they acted as if the world was ending. Didn’t ask me any questions about it other than “tell me what’s going on” I asked what they thought it COULD be and still no answers. They simply wanted to swab and send it off. Oh, I had to swab the area myself... Heaven forbid someone that knows what they are doing have to do it… very unprofessional and just took my money for something I could have done(well technically I did do everything expect send the damn thing to the lab for testing) Who knows if I will even get there at this point. don’t waste your time and money here. Surely hope whoever I saw is not a Doctor. The lady was horrible and didn’t even properly examine me to rule out any possibilities.
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March 2024 by Deborah Jones
Unprofessional and faked sending my prescription multiple times. Never got the medication.
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February 2024 by Joy Berry
The WORST. They don't listen to you at all. Zero empathy. I basically gave away $90 for a phone call that did not help whatsoever. Never going back, nor would I recommend. No stars! You can simply diagnose yourself and save time & money.Oh by the way, you sent my prescription to a pharmacy that's closed. Great job!
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January 2024 by Ny Sligh
Sitting back here in this room in pain while the front is telling my friend someone is in the room taking care of me like everyone walking around talking and laughing having a good time meanwhile I’m sitting here in pain
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November 2023 by Bob Porche
They would have negative starts if I could. They told me I could leave my car in the parking lot because they were sending me across the street to the EMERGENCY ROOM and then when I come back 1 day later they tell me they towed my car and don't know who towed it leaving me to call around on my own to find where I can pick it up after I was told I could leave it here.
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November 2023 by Tammy McNeil
Absolutely Excellent!!!! I was so happy with the care that I received and I highly recommend them! I even received a follow up call concerning my medication. Thank you so much!!
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November 2023 by Kolton Kisor
I was in and out, and the staff was amazing! They were quick, and kind and made me feel welcome and comfortable in a crazy time. I would recommend
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October 2023 by Courtney Speaks
It's a no frills clinic. But they always get me in and out in a reasonable amount of time, and are kind and helpful. That's why I keep going back to this urgent care center when I have something that can't wait to see my GP, but needs medical attention.
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July 2023 by Anne
Incredibly kind & friendly staff especially Eric! I had some trouble getting a call back for my test results and ended up having to make 4 calls over 2ish days because of a busy provider, but in the end everything was taken care of! Thank you to the staff for all your hard work!
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June 2023 by Megan Noe
these ladies in this office are phenomenal! so kind, caring and attentive. the doctors are so nice and so helpful! this location is one of the most professional establishments i’ve been to! thank you so much!
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April 2023 by tereka moyler
Went to be seen on 3/12/23 due to being sick. Was seen by a provider that went over medication that she was sending in for me. Due to it being Sunday my primary dr was closed that’s why I went here but it was after hours for my pharmacy as well so I told them send them to uk chandler hospital pharmacy that way I could get them and immediately start taking them with hopes of feeling better. I left clinic at 8:16pm they take their last walk in at 8:30pm I called uk pharmacy at 9:07pm giving them time to get them ready to learn nothing was never sent so I called urgent care to get recording of them being closed. I called back to uk to have them check again… still nothing! The next morning 3/13/23 at 10am I called urgent care to tell them my prescriptions was never sent according to uk they looked and told me the dr never sent anything so they asked which pharmacy would I like to use so I told them my usual pharmacy. At 1pm I called the pharmacy and once again nothing was sent smh so I called urgent care at 1:35 pm the person answering the phone took my info placed me on hold to tell me the provider I seen didn’t prescribe me anything I said yes she did it was 3 and I told her what she said they was and how much for me to take but apparently the provider that was working at the time couldn’t send them over because the other provider didn’t note it so I’d have to wait til she worked again. smh these people are very careless and it was pointless for me to go here and still I am sick and untreated
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April 2023 by Joseph B
I chose Lexington Urgent Care because, these days, it is almost impossible to get in with my regular general practitioner. This location opens at 9:00 AM, so I showed up right when they opened and was able to be seen almost immediately. After a quick COVID, Flu, and Strep test, I was able to meet with a provider. The provider checked all the basics and advised me to keep following the treatment regimen I had already been doing. I was in and out in less than an hour, I think.
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April 2023 by Susan Staton
The administrative staff was completely incompetent. Everything from checking in, wait time (in my car for test results) to meds being called into the pharmacy was grossly mishandled. What should have taken, at the most, 1 1/2 hrs, start to finish took over 4 hrs. I did, however, like the doctor and nurse that I eventually met with but will not go back again due to lack of professional administrative help.
