“Karlin hale was one of the best salesmen I’ve ever dealt with. He was so helpful and genuine thru the entire evening of us bouncing on and off of every mattress we wanted to test. Highly recommend him to anyone looking to get better sleep and great help find what you need!”
“My associate,Marissa was very friendly and helpful about the adjustable bed frame I was interested in!! My purchase and delivery details were handled very quickly and professionally!!”
“Keith was great!! He helped us pick the perfect mattress within our budget for a great price. Definitely a plus that he’s a nurse because he helps you specifically fit your needs. I highly recommend and would absolutely return. ? thanks Keith!!”
“Noah was fantastic, great personality and very friendly. He knew his products, made buying our couch really easy. We will definitely ask for Noah again on our next visit.”
“Keith greeted us at the door. Asked us specific questions to determine which mattresses were a fit. He guided us through the features of each one, let us try them out to see which mattress we liked the best! We are SO happy with our experience at Sleep Outfitters today, a smooth process. Thank you!”
“Will be going back when we need a new mattress. Ask questions about our needs his understanding of what we wanted and needed. Very nice place and not pushy at all .”
“I recently visited Mattress Firm and had an excellent experience thanks to Rachel. She was incredibly knowledgeable and helped me find the perfect mattress. Her friendly and professional demeanor made the entire process smooth and enjoyable. Highly recommend asking for Rachel if you visit!”
“Mark Nicholson was an amazing salesperson. He was so helpful and kind. He listened to what we wanted and made sure we knew all our options. This was our first time at Haverty's and we hope to purchase from there in the future!”
“We had a very nice experience with a professional salesman. We have bought furniture at Burke’s over the last 25 years and have always been very pleased with our purchases.”
Open 24 hours
932 Floyd Dr #140, Lexington
Mattress Stores
“I had a great experience with Dropbox mattress in Lexington Kentucky. I bought a mattress and the mattress is perfect wasn't a bad price on it either .had no problems paying for it and I would buy another one from them in the future.”
“Fred is great at what he does, you will get the best service and great prices. I bought a queen nectar mattress and I absolutely love it for the price I got it at.”
“Good place to go look around they don’t try to sale you on the most expensive things there. The staff was very knowledgeable and helped us find the mattress for us!”
“We have been in the last few weeks of shopping for new bedroom furniture and in doing so every doorway we entered was met with some very aggressive sales people. One even asked me if I wanted to “start a relationship”.
Working with Jesus was an unexpected pleasant surprise. He greeted us and then let us roam around. When we had questions he answered. At no point did I feel pressured or someone breathing down my back. Great job Jesus I think you will do a great job. FYI we did buy our furniture from him. There were a few other people that was very helpful as well.”
“Wonderful shopping experience in Lexinton, Ky.. Duane Fields was fantastic! I've been helping my mom with her house after my step dad passed. She was in desperate need of a sofa with Thanksgiving coming up but we are on a tight budget. Mr. Fields approached me with professional friendliness and no pressure. He helped me pick out just the right sofa at exactly my budget. Being the shrewed man I am I told him I was gonna do a little more shopping. No pressure, he offered me his buisness card and I went along my way.
I told myself if I find the same or even slightly better deal for a similar product I would base it on my customer experience. Needless to say I couldn't find a better deal (though Bob's was great aswell!) and I even shook the dust of my feet with one competitor.
I'll be picking up the sofa next week with confidence that my mom will have the perfect sofa for her and the family during this Thanksgiving. Thank you Duane!”
“My experience was rather unique. My sleep number was delivered and installed but I had ordered a piece online that I didn’t need. The salespeople were instrumental in helping me sort things out. I return the piece and will be credited the cost to my account. While I was at the store I purchased a pillow. So far my I am sleeping better.”
“We were idiots and measured one couch but not the other without realizing the one we bought was a little bigger than we wanted. Although we only opened 1 box he still took them back. We called right away as soon as we got it home. Not to mention Mr. Duke is a wonderfully pleasant man in general.”
“Very friendly staff and great customer service. Super pleased that the delivery date offered was the exact date I needed to fit my busy schedule. Have not received furniture yet but very excited about it.”
“Everyone was so helpful. I can’t remember the salesman’s name, but he was so nice. And best of all. I got it delivered very fast. I will come back and shop again.”
“This is how our complaint ended up. On 6/19/2022 I filed a review found below. It took months to get this issue resolved. It was finally resolved to our satisfaction. The process wasn't fun and one of the customer service representatives was ill informed and beyond rude. However, I found the rest of the department to be courteous, well meaning and helpful. The Department is lead by a gentleman that will truly listen, research your facts and try to see your point. If it is worth the effort and you honestly represent the facts, then it will be worth the result. Tempur-Sealy is with the effort”
“I'm a returning customer and just had another great experience. I was pointed in the right direction to a quality product, all thanks to Brian McDaniel and his superior customer service and professionalism. He was very patient and understanding of all the needs associated with sleeping with back pain and the total experience of sleep. Much better than ordering a mattress in a box.”