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April 2024 by Susie seashore
My elderly mother came in there last night and got a new phone. No one offered to transfer any of her data over from her old phone. Probably because they figured she was old and wouldn’t know any better. She lives out of town and had to pay a cell phone repair store $100 to do it for her this morning. This should have been included with her phone purchase.
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April 2024 by Ivan Psimer
Honestly, every time I try to buy a phone from metro I feel like I'm being scammed. The workers told me stuff that contradicted information I'd seen online, in what I believe was an attempt to make me spend more money. Honestly, the in person service at metro stores will be what causes me to switch yo a different carrier. Feel like being scammed every single time.
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February 2024 by Chris Arms
Good sales service adeel bro
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February 2024 by Adelaido Gutiérrez Martínez
Great servicio, just purchased tablet and got a really good deal, basically they are offering for free. Gratis promoción todos.
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January 2024 by Paul Fabian
Racist people work here
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November 2023 by Durriyyah Brown
Very helpful Great service!
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November 2023 by Lisa
Amazing service
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November 2023 by wendy kershaw
Staff was rude and they didn't have the phone I went in to get and wouldn't honor the deal I saw on their website. I'm very upset with the way I was treated and will be taking my business elsewhere because of it.
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October 2023 by aj stroh
these phones are junk especially the revil 6 just bought two of them 3weeks ago and I have had nothing but problems with them definitely taken them back and going to a different service THAT ACTUALLY WORKS UNLESS THEY WILL GOVE ME A DIFFERENT PHONE OTHER THAN THIS ONE
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May 2023 by Mark Jones
I have to share this with everyone. I had an amazing experience doing business with Mohammad and his knowledge and customer service is better than most stores in Lexington.I was able to buy my desired phone and he set me up.
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May 2023 by Latoya Mosley
They live up to their words all the time. Visit the store to get all brand new amazing deals on phones and to experience the best customer service.You can ask for the manager Azam when you get there he will take good care of you.
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May 2023 by Mohd Azam
This is one of the best stores around lexington. Very knowledgeable staff, clean environment, variety of products and they offer the best deals in town. Stop by for any iPhones, need help with any technical stuff on phones they fix it for you.!Stop by to experience the best experience of Metro by T-Mobile!!
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May 2023 by Johanna Thompson
Azam is a sweetheart. He helped me in every possible way with my queries and did everything with a smile on his face.They have flip phones here which is hard to find anywhere in Lexington.Come to this location for a big variety in android or iphones and tablets
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May 2023 by Buford Wolfe
The best store I've been around in Frankfort and Lexington. Amazing deals and great staff. People from Georgetown should come here as this is the closest location to them.
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May 2023 by Larry Richardson
I have to put this out there, what an amazing customer service by the manager Mohammad in store. Best store in Lexington. Very professional and helped me so much as I'm a veteran.Helped me to transfer everything from the old phone to new phone. He put the protection for me, gave me a home internet box which was ready to plug and use.