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May 2023 by DWrld Gster
YEAR 2022- I have been banking there for 9 years and they wouldn't let me pay off my $1,200 loan and get another loan because I hadn't been at my new job long enough. Before that I was with Lexington government for 8 years. Paid off approximately 17,000 in loans.Update 2023-Now they are denying me a small home equity loan because my house payments are late. They don't consider I have paid on my house for 7 years and would never give my house away for 1000$ late payment. Just like I would not give away the land I was going to buy 5min from Toyota factory in Georgetown for a 700$ payment on a 30,000 dollar loan. This bank is inconsiderate and make thousands off members money. If you have a ,are amount of money take it out of this bank and invest it.ALSO as long as yo are working for LFUCG they will help you but if you leave the city government job they are useless because they will not help you after that. So learn from my experiences and this is not the only ones I've had at MECU.
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July 2022 by Keith Jackson
Very professional and comfortable staff interaction.
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November 2021 by Sarah Blanton
I was robbed of 3,000 dollars through fraud and they didn't help what so ever. So dont exspect any security refunds through your debit card being stolen.
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June 2021 by Denise Purnell
Great place to bank and be a part of! However, I wish they were open longer hours and/or half a day on Saturday. With one location and the hours of operation, I find it hard to be in direct communication and council for certain business and banking matters.
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March 2020 by Morgan Breiner Kelly
Piper and Tabitha have bent over backwards to help move along the process of buying a new home. The effort is noticed and SO appreciated. Thank you!
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July 2019 by Jeff H.
Great credit union, the clerks there are professional and knowledgeable. This is the third CU I've been a member of an it is the best. They have convenient locations and good hours. We highly recommend their services.
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June 2019 by Chuck Burton
Great service and personable tellers and very helpful staff all around.
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February 2019 by Chad May
I have been banking with this company for over 10 years and have not had any issues. The staff is friendly and very helpful.
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January 2019 by Lamont Graves
Always treated as their #1 customer.
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September 2018 by Ruthie Maslin
I have been a customer since the early 2000s and have always had exemplary service
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August 2018 by Danny Brown
people friendly very kind ,always has a smile , top- knotch
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August 2018 by Barry Warfield
The staff is the best! Always welling to help.
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July 2018 by mech formers hi
Stay away they don't care about their members they don't care about how long you've had account there. I've had an account for years and they refused to cash checks.
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August 2017 by Virginia Tracy
We have been banking with them since 1980's always excellent service.
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April 2016 by Ben Runnels
Great customer service