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November 2023 by Rachel Buente
Doctor was kind, patient and very thorough
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July 2023 by Kayla S
The nurse loves to turn people away
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May 2023 by Lauren Jordan
They were wonderful and friendly! I was so happy they were able to get me in and diagnosed me with strep throat.
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April 2023 by Connor Dismore
Went in with an appointment today. Was told my insurance was “out of network” even though I had been there about 2 months prior and everything being okay. Comes to find out my insurance is in network and they basically just declined me a visit because they didn’t know what they were talking about. Not to mention it was difficulty for the doctor to understand the concept of searching my first name when it came time to looking up my information.
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April 2023 by Ally Shire
Gave me depo shot..told me was goin to give it to me for a year..take it for severe pain..waitd till my next three month appt n said to much paper work n not giving it to me any more....wen if they told me that first time i could have found somewhere else to go...very unprofessionalpain..gave me one shot..waitd three months to tell me it was to much paper work. N not givin to me anymore...very unprofessional..all the pain im goin to b in and should not have told me two
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March 2023 by Evan King
Their service is great， and they are honest people. I got my first varicella vaccine several days ago. Doctor Hannah and the nurse are very nice. I like here.
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March 2023 by Hannah H.
Slowest CVS pharmacy EVER. Anytime of day you go (weekend or weekday) they will have a line and it will probably be a 20-30 minute wait to just get your prescriptions. They are horrible with renewing scripts and filling them on time too. However, the minute clinic is super convenient as long as you make a appointment online ahead of time. The nurse practitioners there are always so kind and do their best to help you with whatever brought you on there. The photos are always good and printed nicely and quickly, and they have Apple Pay which is super nice when you're shopping around in there. And it's nice the store is 24 hrs too.
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February 2023 by Kristina G.
This review is for the pharmacy only. I called to transfer a prescription from a mail-order pharmacy. As soon as the man who picked up (I think he is the pharmacist at this location) learned that it was a mail-order pharmacy, he refused to even try to call them and said the best thing for me to do is to make an appointment with my doctor and get a new prescription from them sent to this location. This would take months, so I got my medication transferred to another CVS pharmacy in the area. The next location I called was willing to try and I even got the pharmacy to call them directly. I've come to the Harrodsburg Rd location because of the convenience before and not had issues, but just be aware that they can be pretty disorganized and not very interested in helping you. The day I called, he also informed me first thing that they were 2 days behind on filling medications, which wasn't an issue for me. I tried to transfer my prescription in-app once to the Harrodsburg Rd location before calling, but for some reason that order disappeared. I now suspect someone deleted it once they saw they would have to call that pharmacy. I won't be using them again. I will go to other CVS locations.
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November 2022 by william quick
Fast and efficient
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October 2022 by Selina
Had to wait over 20 minutes past my appointment time after an hour of waiting for being 5 minutes late.
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October 2022 by Loyal1always Yayla
Not very nice or welcoming
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September 2022 by Serina S.
Poor customer serviceWaited in line at the pharmacy just to be turned away for their breaks when it was my turn to be helped.I would have understood if there had been a line behind me but I was literally the last person with nobody else walking up to the counter.
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June 2022 by Louis R.
Lady was really rude to me, and did not help with what I needed, and made me feel stupid for getting checked out. won’t be going back again.
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May 2022 by Alexander Powers
Absolute waste of time. Went in feeling ill and basically was having to diagnose myself to find any sort of treatment (only to just leave with cough medicine). Went to a REAL doctor the same day and actually got the help needed. You're better off looking up your illness on Google than coming here.
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April 2022 by David K.
Customers should be aware that this CVS Pharmacy does not understand the concept of open 24 hours a day! I ordered a couple of pictures online and received an email from CVS photography that my pictures were ready, and I could come in and pick them up at any time. The following morning on the way to work I stopped to pick up my pictures at 7 AM. However, I found the door was locked and to the right of that door was a large sign that was lit up in red stating open 24 hours a day. So, I called the store, and a gentleman answered the phone, I could see this man in the store talking to me standing at the front door which was locked. He said that they would open at 8 AM. I pointed to the sign, and I said what is your interpretation of open 24 hours a day? His response was we will open at 8 AM. I asked him if he could send the photos to another CVS that is open, and he said no and hung up. I talked to other people and evidently this is a common occurrence. The store manager's name is Joshua Whitaker.
