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July 2023 by Beverly Jackson
My recent experience with Park community credit union was outstanding, the people are the kindest, most supportive, caring, understanding, genuine people I’ve ever met, I was walked through the entire process by a beautiful soul named Kimber, she was so sweet and patient with me seeing how I never dealt with a credit union before, she took her time and explained everything in detail, we even shared a few personal experiences, I felt like I’ve known her for years, I give it 5 stars, and I wish I could give it 5 more, I highly recommend Park Community Credit Union to anyone interested, ask for Kimber!
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June 2023 by Dillard Johnson
I was completely satisfied. I realized my account had been hacked and went to the Lexington branch. Mary immediately initiated a fraud alert. Someone had made 2 charges from a Capital One account and I don't have an account there or a credit card from them. We changed my checking account at PCCU. I love this branch. They are friendly and always recognize me when I go to this branch.
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May 2023 by Tirzah Shulamite
My experience with PCCU was very good. When I visited, the assistant branch manager helped me open my account and she was a very kind lady. Both manager and her were very helpful.
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April 2023 by Karyn Rice
It was a great experience.we went to the War Admiral branch. Isaac sped up the process and Mary was a tremendous help. Ask for either if you want positive results.
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March 2023 by Christina Curry
My first visit to Park Community and I was very impressed. I was greeted immediately and treated as though my business was top priority.
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March 2023 by Lori Tony Lynch
I needed to reopen my account only to others my daughter as a joint owner and Nicole helped us get through the process quickly and worked though that kinks. So thankful.
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March 2023 by G T
Thank you Matt Rearick for helping me. He was very polite, nice and helpful.
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January 2023 by Jeff Rodgers
My experience at the Lexington location was easy peasy! The teller helped me with all the information I asked for and made my visit pleasant!
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December 2022 by David Sauls
Great deal on the Bump CD. The people at the branch were very friendly and helpful. I wish there was a branch in Nicholasville.
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August 2022 by Ray Montgomery
Was introduced to this credit union when I purchased a new truck, I paid it off a few months back and well somewhere in that process the account didn't get close out. Up to that point, it was a good experience. Called in after receiving a risk of dormancy letter, first shot was horrible. Lady I spoke with was very rude, and stated she had to get a supervisor involved. After being on hold for 5min I hung up and called back. Was immediately greeted by Stephanie, that was the only name I was given. She was awesome! Had the account up and handled within two minutes of my call. A wonderful person and excellent customer service skills. STEPHANIE ROCKS! If you call, ask for her!
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July 2022 by Nicole F.
Always the worst customer service. Finally had enough and closing my accounts
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June 2022 by Jessica McKendree
Amy and Lauren were both great and extremely helpful!
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October 2021 by Virginia Turner
When I walked in the door everyone everyone that I came in contact with was so very nice and very pleasant. And they treated me like family. I would recommend anyone to go to them. Look forward to working with you in the future. Thank you Virginia Turner
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August 2021 by Oliver Bethune
Genuinely some of the kindest and most helpful people in Lexington. Everyone there is dedicated to helping people find what will help them financially while also being sweet and gracious. The office ladies, Lauren, Brooke, and Amy, have all been with the CU for years and it shows through their vast knowledge. Mary and Sarah work the front line with smiles and helpful hearts!!!! I love this credit union and don't plan on leaving any time soon. :)
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July 2021 by Christi locke
The employee where very friendly and respectful and I would love to work there! lol
