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January 2024 by Stella Jiang
Went there to buy balloons for kids’ birthday, but my kids needed to pee when we just arrived there. I took them to the restroom at the store but both were locked. The kids were in a rush so I asked staff there if they can open the restroom. They said we cannot use their restroom and asked us to use the one in the bookstore besides. I had to take all kids to another store and then came back to buy balloons. When I waited for check out, I found the staff was able to use the bathroom and just locked it after using. They just didn’t want to clean the restroom so they refused their customers to use it.
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December 2023 by ONIONION
A person with buzzed hair and Big glasses was very helpful and gave me excellent advice on party supplies!!
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November 2023 by Angela Bennett
What I seen on the website it looks like it would be. Good place to go o
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November 2023 by Sonya Haddix
Awesome selection for kids and Adult Costumes, really organized. My only thing I'd finding help, not alot of Associates helping or offering help.
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October 2023 by Paul Russell
Horrible customer service. Cashier ignored me while she blew up balloons. Once she did acknowledge me she said she would be with me in a minute. Then after a couple more balloons she stopped to talk with another employee. We just left. Not gonna give my cash to a business that does not take care of customers. I can get the same thing for that price or cheaper in 2 days on Amazon. Wonder why brick and mortar stores are failing???
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September 2023 by Chen Hana
Bad experience for me 7:15 pm already turned off Front light.Employee Waiting for get off work.Unfriendly to customers ?
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September 2023 by Chris T.
Terrible customer service. They really had no interest in helping. I had some basic questions and it was like talking to a brick wall.
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September 2023 by Wes Sanders
We found what we wanted relatively quickly, but it took 35 minutes for us to check out with only 1 person in front of us. I think by the halfway mark, all of the people in the store were standing in line.The air conditioning is broken.
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July 2023 by Alisa 'Cai' B.
This business should be shut down. There is no air conditioning in the store. It's well over 80 degrees inside and the employees just told us they haven't had air conditioning in three years. They have make shift ac units set up inside that are basically making no difference. There has been an outbreak of Legionaires disease in Lexington. This place does not meet basic work condition requirements and is unsafe for customers and employees.
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January 2023 by James Floyd
Laid out very well and friendly staff
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December 2022 by Cindy Meza
Great customer service and prices were great
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November 2022 by John Humes
Very clean and organized store! Easy to find items and well stocked, Amy was super friendly and I appreciate that. A-Plus!
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August 2022 by Anthony B
What a great place. I wish I knew the girl's name who I have seen doing the balloons for a very long time. She's awesome, detailed, thorough and on point.
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July 2022 by Janice Steinpreis
I did 3 stars because the large unicorn balloon I purchased on Saturday did not even last 2 hours By the time the party was ready to start I had to prop it against the wall. An hour later it was on the floor. The staff was great and the 5 smaller balloons I bought is still inflated even though they are not floating. I was very disappointed in the large unicorn I paid $15 for. Thus 3 stars
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May 2022 by Robert Lawhon
They have everything you need and more. One of the balloons was defective, and they swapped it out with another without any hesitation. Very friendly, well organized, and clean.