-
January 2024 by Charles Miller
Staff was helpful, and the store was clean. Recommended
-
September 2023 by Jordan Devers
I wish I caught the two girls working the counters names. They were so helpful and friendly. I was early to pick up my order. They went ahead and started working on it, and had it ready before it was supposed to be. Nowadays, good customer service is hard to come by but I would give them a 15 out of 10!
-
September 2023 by Larissa C.
I went to exchange a balloon pump today because it stopped working after using it for 10 minutes. A woman who appeared to be a manager was beyond rude. She accused me of not using it correctly and gave me such an attitude . I feel that this was absolutely ridiculous for a $4.00 item. Get a life lady!
-
September 2023 by Alyce Hilliard
I purchased some Hawaiian decorations on August 14th and was told I had 30 days to return the items. When I went to return the items on September 12th, I walked in the store and the employee immediately said “Are you doing a return?” When I said yes she immediately said “I’m not taking any of that back it’s out of season.” I said when I purchased the items, I was told I had 30 days to return. She said, “Read the fine print. I have new employees and that’s who probably told you that. It’s not your fault but I’m not taking the items back.” When asked if she could do store credit she said no. I then asked for the manager and it was her. Shocker. I then asked her name and she said, “Why’s that matter?” I told her I needed it for reference for when I contact corporate. She raised her voice back and said “Angel Nelson and store 618.”I normally don’t leave bad reviews but Angel was anything but polite. She was rude from the moment I stepped foot in the door. If this was my establishment, I would not want this to be how my management handled customers.
-
August 2023 by Trevor Price
I brought in my own balloons to be blown up for my sons birthday. They were fast, but the next morning he wanted them separated. Not only did they tie them all together when I didn't ask and I didn't let that bother me but when they were on the ground not even 24 hours later... so we separated them and the regular balloons had no helium in them. They charged me for 10 balloons that didnt even have helium and only blew up the large ones that kept it floating! Ridiculous!
-
April 2023 by Kathy Jackson
They have everything you need to plan a party.
-
March 2023 by Carl Nieland
Changed the layout since I was last there. Seemed to me for the better. No longer have birthday cards, which makes no sense. This is a party store after all
-
February 2023 by Kay Shankland
It has been awhile since I'd been to Party City, but they still have what you need. I found the cups I needed to make Parfaits. Although they didn't have the size lids I needed, they did have what I needed for al alternate solution. Staff was very nice and helpful. The store is arranged neatly, too.
-
December 2022 by Kriss W.
Went in just to see what Christmas items they had. They have completely remodeled the store. It has fewer items. But they are all very well organized. Several people were working, and all were very friendly and helpful. I ended up buying a big gift bag for an awkward shaped Christmas gift. They no longer have a candy bin, but they still have lots of colorful candy available.
-
October 2022 by Paul Karpecki
Terrible experience. I drove 45 minutes to inflate 5 balloons for my son’s 8th birthday and they refused to help. They stated I needed to have placed the order ahead of time or they couldn’t serve me. Disappointing.
-
September 2022 by Ronnie Haynes
Had exactly what I needed, friendly helpful staff
-
July 2022 by Debra Linton
July 1, while purchasing balloons for delivery the whole wall fell. It was scary and thankfully no one was hurt.I want to commend the employees of their professionalism in a bad situation. And on top of having to close for the next day too they still managed to deliver the balloon early and perfect. Thank you all for doing a great job in less than idea circumstances.
-
July 2022 by Maria Johnson
Needs more organization and a lot of shelves was not stocked
-
June 2022 by LadyD 77
They've changed the layout since I've been here and when I went today it's just not as fun looking as it used to be before they changed that. It just looked fun on the inside now its just kind of plain and empty. The staff is friendly and helpful.
-
June 2022 by N O
Fast service. Only bad things I have to say is the balloons were tangled and one was pretty much deflated.