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7AM - 7PM
1200 E New Circle Rd, Lexington
Propane
“Had a great experience at this U-Haul location. Scott helped me with the trailer and was quick, efficient, and really friendly. Made the whole process easy. Appreciate the great customer service!”
“They have excellent staff
Specially guys that delivers propane are amazing and always willing to help, it’s hard to find that kind of customer service anymore that really cares about people.
Thank you team.”
Propane
Propane
“I placed my propane order on 11-28-25 with a latest delivery date of 12-10-25. I was on the schedule to be delivered on 12-11-25. The driver ran out of time and did not deliver my propane. I was NOT added to the next business day delivery or even the second day. When I called to ask when it would be delivered, Debbie the phone customer service rep, told me I was no more important than anyone else and hung up on me. I would like a delivery date for propane I have already paid for. I have been a customer for 13 years. Terrible customer service!
Jenny the manager contacted me after I emailed. She advised they do not condone the behavior of the customer service representative. It is being handled internally. Jenny resolved my issue. I have updated my review.”