-
November 2025 by Web Lead Sources (Web Sources)
Never purchase or lease a vehicle from the dealership. I am telling you now, you are going to regret it. They have lied to me and have done nothing but cause issues through their service department. Make sure to do your research on “Volvo” cars and you will find that you're going to need a reliable service department if you buy or lease a Volvo and what you’ll need, you will NOT find at Quantrell Volvo. BUYER BEWARE!
-
October 2025 by O J
Always fixes the problem and keep your baby running.
-
October 2025 by Tom Rattigan
Great service. Accomodating, friendly and knowledeable.
-
August 2025 by Serhii Kryvenko
Beautiful!
-
April 2025 by Dawson Feldmeier
Be cautious when dealing with service and parts - they may be friendly and offer service with a smile, but they significantly mark up their parts over MSRP. See attached copy of my receipt and the part listed on the official Volvo website showing over a $45 difference. That’s almost a 150% markup over MSRP! And the receipt clearly states no refunds, which is convenient. Do your research and ask for all the part numbers, then order them yourself online - you will save a SIGNIFICANT amount of money
-
December 2024 by Shannon Bratton
I had an outstanding experience buying my first new car in 18 years from Quantrell. Joey took great care in explaining the features of the XC40 without putting pressure on me to buy. He knew the inventory and helped to find the color and interior I wanted too. I couldn’t be happier and highly recommend them if you’re in the market for a new car. And believe me, I did quite a bit of considering and shopping. They made the experience a pleasure.
-
December 2024 by Cecilia Cox
This review is long over due. We purchased a Volvo over a year ago from Quantrell even though we live in another state. Our experience was second to none from the excellent customer service of Sales with Jennifer Pearson to Eric Duncan - Service Dept. - to the best and most ethical Finance Manager - Bob Whitt. Our daughter attended UK & we were always pleased with the above and beyond attention she received from Jennifer, Eric and Bob. We have purchased many cars but nothing compares to the family feel you receive from Quantrell! Please don’t hesitate to purchase from Quantrell Volvo - the experience will be seamless. Thank you again & again Jennifer Pearson, Eric Duncan & Bob Whitt for the Amazing people you are!
-
June 2024 by Michelle Hartlage
The Volvo service department is great. We worked with Eric who was wonderful.
-
March 2024 by Rick S
Shoutout to Mark and the amazing team at the Volvo dealership! I had a service appointment mix-up and ended up driving 2 hours for nothing. But guess what? Mark and the staff were incredibly understanding and managed to fit me in right away. They not only saved my day but also did a fantastic job on my car. I highly recommend this dealership for their exceptional customer service and expertise. Thanks, Mark, for going the extra mile!
-
February 2024 by Dustin Spencer
Had an absolutely outstanding experience today buying a car from Jenni. I had a feeling from the second I first talked with her on the phone I could trust her to be honest and expertly guide me through the car buying process. Meeting her and spending the afternoon buying my new S60 confirmed my confidence in her. It was the most comfortable I’ve ever felt buying a car and never doubted my decision for one second. Unfortunately I’m from out of town and won’t be able to visit Quantrell for my regular service but I would make the 3 hr drive to buy another car from Jenni in a heartbeat! Huge thanks to Jenni and all the service and finance staff for making my purchase so seamless!
-
January 2024 by DG
We had a breakdown with our Volvo passing through Lexington and were fortunate to run into this dealership! Our service manager, Dustin went above and beyond to make a quick diagnosis, prognosis, and get a plan together to repair our vehicle. He salvaged an otherwise disastrous road trip! We can't thank Dustin enough and highly recommend his service and this dealership!
-
September 2023 by Richard Fightmaster
Great team from the service manager, Mark Chandler, to the mechanics!
-
September 2023 by John Wehrle
Quantrell Volvo always provides friendly and professional service. Mark and Eric are both very responsive and trustworthy.
-
September 2023 by paul quade
I was very happy with the car exchange. It took a while but I am happy with the service and attention Henry Jones gave me. Love the car!
-
September 2023 by Ken Reynolds
I found Mr. Henry Jones to be a patient salesman. Expected pressure, found none; yet I recieved as much information as I could process to begin enjoying an advanced automobile.
Mr. Jones is very at what he does.
