-
January 2024 by William Henderson
Excellent efficient and courteous service! Kelsey was an amazing phlebotomist! Normally they have a bit of trouble finding my veins but she had my blood drawn smoothly with a quickness that rivals a vampire! They brought me in right at the time of my appointment nice and brief. Thanks!
-
September 2023 by Pamela SIMMONS
Long waits regardless of appointment times, plan on spending more than an hour longer than your appointment time
-
June 2023 by Michelle Moody
They do not have a walk-in policy. You walk in to schedule the next available appointment. I waited 55 minutes to get blood work. Ridiculous.
-
June 2023 by Kathleen Kibler
The staff is very friendly, the appointment and check in process was easy and quick.
-
April 2023 by John Smithingtonberg
Ample parking; easy self check in; able to be in and out in about 10 min; Phlebotomist Kelsey was great.
-
February 2023 by Lori M.
This company has a horrible billing/ customer service department. If you live on the East Coast they don't answer the phone until after 10 am if at all. But, you must go through the automatic questions and be on hold before you find out they are closed. They offer a financial assistance application but when you send it in they claim they never got it. The phone number on the bill is only automation, no real person even if you "hold on the line for a live person" If they bill your insurance company incorrectly, resulting in non payment, they wont correct it until you ask them ten times. Yes the the employees that do the work, billing and customer service rates among the all time worse for any company I have ever dealt with, including the cable company.
-
January 2023 by Raquel Angel
The employees were very friendly and helpful. They were quick and knew how to help.
-
November 2022 by RONNIE PERRY
I’ve never been to their business, but my Doctor uses their services. I have never gotten a bill from them. I always get a notice from a collection agency. Poor business practices.
-
October 2022 by Sonya Motley
Automated system is horrible. I tried multiple times to reschedule my existing appointment to no avail. System needs updated to be more detailed when receiving voice prompts or add a feature where I can type my confirmation code. I speak extremely clear and the system still could not properly repeat my confirmation code. I will be a no-show to my appointment when it could have been filled by someone else.
-
July 2022 by Phyllis Bramlett
Appt was simple and quick online. Got in quickly. Lab tech was great. Friendly and professional
-
May 2022 by wes
Worst place ever!!! Go back and get another place off the list, these people are d*** no common sense!!!
-
October 2021 by Autumn Collins
Came in for a walk-in and had a lovely experience. Super kind staff and I was seen very quickly! :)
-
May 2021 by Lisa J.
Great staff , no wait , easy in and out . What more could you want ?
-
November 2020 by Greg Conley
Very professional, courteous & caring!
-
September 2020 by Mr. Moore
Quick and easy for a screening. The online and texting for appointments was super simple to use.
