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January 2024 by Sydney
I went in there and didn’t know where anything was I needed and Olivia walked me through the store and helped me out big time !!! Thank you so much ??
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November 2023 by Kyle Adkin
It was not crowded
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October 2023 by Moriah Rudiger
Walked in 15 minutes before close with a mission to grab a new foundation. (??worst timing ever) Kylie walked me through the skin matching process and recommended a foundation which provided the exact coverage I was looking for and feel!! She then also brought her expertise to shampoo and conditioner recommendations. It was a very productive quick trip to the mall which I was very thankful for in the middle of my busy trip.
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September 2023 by Victoria Rusk
If closing time is at 8, then I would expect the doors to be open until 8, NOT until 7:53. (The Summit location)
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September 2023 by Ashley Kitchen
It's just expensive. The staff are super nice and approachable. Plenty of tester products and tissues to wipe away.
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August 2023 by Katelyn V.
I visited Sephora to have my makeup done for a wedding. I arrived promptly at 11 am, but unfortunately, I wasn't attended to until 11:30. Since I had to leave around 12, I decided to have Krystin focus only on my eye makeup. However, I was quite disappointed with the results. When I left, my eyelashes were almost falling off, and the overall look was far from professional. Despite providing Krystin with some guidance during the process, the outcome didn't reflect the skill I expected from a makeup artist. Regrettably, I won't be considering a return to Sephora for their makeup services. I felt like I wasted $30, as I ended up having to redo my makeup on my own.
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August 2023 by Miiri Vaughn
Absolutely wonderful! The staff were very helpful with anything I needed, and they were knowledgable about everything in the store. The store was clean, and all the testers were also pretty sanitary (no chunks bitten out or hairs in them.) There was a huge selection of items, so you could get anything you need for hair, makeup, and skincare, plus some bodycare. I 100% reccomend and will be back.
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August 2023 by kelli k
Sephora at its finest. Glad to pick up my birthday gift.Membership has its privileges!Helpful staff.
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August 2023 by Devin Jackson
This is irrelevant but im a hard headed male customer. I don’t know the store at all. I came in today and got help on the floor from Nancy.. she was amazing! Great knowledge of the store and products. She helped me find all my items and the items they didn’t have she found me a different brand that did the same thing.She made my experience wonderful! It’s confusing to navigate for me and I am just taken back by the level of attention and care Nancy paid to my shopping trip.Thank you!!
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July 2023 by Sharon Morris
They had everything I needed and the person who helped me was very nice.
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April 2023 by sharon b
Super busy but I really found someone to help me. Marley was great!
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April 2023 by Whitt A.
I enjoy Sephora because of the number of options, but on more than one occasion I have asked the staff to color match me for new foundations and I have been met with what I can only describe as a lackluster experience. One staff member stated she couldn't leave her area of the store and was already helping 3 customers, but I noticed she wasn't speaking to anyone nor helping anyone. She passed me along to another staff member who told me to match myself and they'd be back. As product experts and employees, I felt like they should be a bit more willing to display their expertise and assist with color matching--the reason many go shop in person in the first place.
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April 2023 by AwordwithanH A.
I visited this store today and needed to find my foundation shade. Marly, the young lady that helped me was so knowledgeable and made me feel so at ease and comfortable. She was amazing at her job and because of her, I'll be coming back. Thank you, Marly!
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March 2023 by Lydia Renee Howard
I wish I could remember the artists name who helped us today. She wore a cartier watch, Gucci shoes, diamond tennis bracelet, puff vest, full lush lips... anyways, we absolutely LOVED her. She put Givenchy foundation on my face and used lipstick as blush and I never felt so pretty in all my life, as I did today. My girls adored her too. We laughed and laughed, literally had the best time. We went all over Lexington today, walked the mall twice, and hands down had the most fun at Sephora with that makeup artist. Pure joy! We didn't just shop for makeup, we enjoyed our time there. I wish I could bottle her up and take her with me wherever I go. If whoever reads this knows who I am talking about and can tell her how much I appreciated her personality, her love, her advice, and her time, please do!!
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January 2023 by Jonathan T
Saturn was Amazing!!! to work and very knowledgable about the products and services