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February 2024 by Chloe Frederick
got yelled at for taking a picture of product. man stated this is my product you have to ask first.
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November 2023 by James Pawlowski
Parked to get gas on far left pump got told to leave by a women in glasses. She don't need to be working there.
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September 2023 by Hailey Mutsch
Came here with my partner to buy him a new vape. Not sure who was working the counter, it was a man in his thirties. We came 9/14/23 @ ~6:00 and the man who was working the counter shorted my partner $10. After going back inside to get our $10 the man was already waiting with it. They take your money. Don’t go here. If we wouldn’t have counted our change before pulling out he would’ve gotten away with it. Who knows how many people he scammed before. Not how a business should be run.
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September 2023 by Dave Hill
Worst gas stain ever. Filled up on pump 5 with nothing but water in my tank. Was on my way back to MD but now we are stuck in KY. Tried calling store to get info but no answer.
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July 2023 by Jess Young
Greed plagues this place and that’s why I will never support them again. I do not want enable greedy and selfish behavior. Others may support and keep this madness going. But I stopped a while ago. Just wanted to let you all know to go elsewhere because these folks are ridiculous. God bless!
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July 2023 by Tiffany Glover
My husband and I just stopped at the Shell station at 930 S. Broadway in Lexington KY, and kindly asked the direction to the restrooms, we were very rudely told that they were not working!! As we drove around the side of the building we were given full inside view of both the men's and woman's restrooms, which neither one said anything at all about being "Out of Order" we were judged, disrespected, and treated in a foul manner, you "Towel Heads" come to America, are given free tax free money to run our American Businesses, then you want to say that we are racist!! I have never been denied the use of a public restroom before, but I guarantee that we will no longer EVER be at this store again, I will call the BBB and take this as far as I can to show how rude and disgusting you people are!! Go back to where you came from please, stop taking our American jobs away from us!!
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June 2023 by Miss Fae
Bathrooms are typically always nice and clean.
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April 2023 by M
This place has lost my business forever. I haven’t gone here since the put up the trash cans and strings to block off traffic through Starbucks, but today I was threatened by gas station staff that I’ll be towed if I don’t move my car because I couldn’t get into Starbucks. I was told I’m trespassing, but these people should put up signs for trespassing clear and visible In all areas. The place is always empty, so I’m pretty sure they’ve lost a lot of business doing this.
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March 2023 by Helaina White
My friend got gas and I grabbed Starbucks next door. My friend circled around to be nice while I was waiting on the Starbucks. We got yelled at by an older woman working at the gas station because I walked over after my friend had gotten gas at that gas station.
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March 2023 by Beth Day
Pulled in back behind the bldg to use my phone for a few minutes. Employee walked out there to say I couldn’t park there. No wonder they don’t have much business. They blocked off access to cut thru there to Starbucks. Seems a little childish to me & it’s why I haven’t been back in there since they reopened it & started all this!!
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March 2023 by Vontimmias Decole Fields (Dancinthrupain)
Shell has always been the gas station to go to. You know you're not going to get stale food, you know that is not going to be in the area that's crime ridden. You know that the gas is going to be competitive or at a larger discount than other locations. You know that that name means that you got to get quality service every single time you go. You know that you are okay when you shop, you know that you are all the more quiet or more busy areas of the city. I'm from The Hood and I understand why Shell is not located there. That Revelation disturbance be because I do want the area by City to be fit for a Shell. That place is who try to take advantage of our community. Shell is Legit.
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March 2023 by Amber S
This is the cleanest and most amazing smelling gas station I’ve ever been in! The floors are absolutely beautiful! They have touch screen gas pumps. I’m loving this place!
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February 2023 by Al Vanrooyen
I'm sick of this stations pumps never working for credit cards. Either get it together or lose my business
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January 2023 by Call me Laughing
I tried buy gas with my card on machine, but the machine did not work. Ok, so I paid 30?by cash, I just spent 24?for gas and look for redound from casher, guess what? He said: there is no no thing on my account ?. Great! Absolutely great. I think u guys just find to way to be rich. ?
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November 2022 by Natalee Hagy
Imagine blocking off half of your customers cause you’re upset another business is doing better than you lol