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November 2023 by Gary Johnson
If you’re looking for a pleasant shopping experience, seek out Karlin! His positive & infectious attitude takes much of the stress out of the process. Sure hope Sleep Outfitters are investing time into his development … I could see him rising through the ranks. Well done!
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November 2023 by Gabbie Innocent
I had the best time shopping here. I came in and met Karlin and upfront I said hey “this is gonna be a couple months journey for me, I want to choose the right bed” and he said “I hear you no pressure, let’s get started, tell me about your sleep”. I was impressed that I was still given the best experience that first day even though he knew I wasn’t buying a bed anytime soon (or even at SleepOutfitters). It took me a little over 2 months to come to the right decision. I think I came in 5 times before committing. And the service never changed. They gave me time (so much time) to truly relax and feel out which bed was right for me. Karlin gave great recommendations based on my wants and always had an answer for every question I had. Karlin has ensured that Sleep Outfitters gets a lifelong customer out of me. If you’re in need of a new bed, go see Karlin and use my code! - INNOC60425
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November 2023 by Erika Almodovar
Excellent experience!! Really listened to our needs and outfitted us with two wonderful mattresses. We are excited to sleep well.
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November 2023 by Heather Phipps
Awesome service!! Had exactly what I was looking for, delivery & disposal of old set....no hassles! And the best part...they price match!!!
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November 2023 by Jennifer Cunningham
We visited Sleep Outfitters today and it was a wonderful experience. Karlin was so helpful and knowledgeable about every mattress in the store from everything to different brands, foam types, cooling mattresses, warranties, hybrids, springs, you name it! Highly recommend.
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November 2023 by Holly Setser
We bought the Tempur-ProAdapt Medium Hybrid mattress from Karlin in Lexington at the Hamburg location.As soon as we walked in the door we were greeted with such a warm welcome. Karlin helped us pick out the perfect mattress for our side sleeping, back aching needs. He was very knowledgeable about all the mattresses that Sleep Outfitters has to offer but was not a pushy salesperson. We actually left the store because we couldn’t make a decision and came back one week later. We live about a hour away and even though we could have bought a very similar mattress from a local furniture store that was just a few minutes from our house, Karlin made an impression on us which led to our decision to buy from Sleep Outfitters. Thank you Karlin for all your help and patience.
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November 2023 by Sabrina Anderson
B.J. Was absolutely amazing and truly helped us find the best mattress for us.I would highly recommend him to anyone!
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November 2023 by Kelly Rohr
We had a great experience with Karlin! He was incredibly helpful and gave us a great deal !! Highly Recommend
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November 2023 by Lucie Jenkins
Karlin gave us a wonderful and extremely informative experience. Answered all our questions with full knowledge and very personable customer service. Took buying a mattress and turned it into a very luxurious experience!
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November 2023 by Courtney Turner
Karlin was so amazing and lead us through the buying process with zero pressure and full support. He spent so much time with us reviewing each mattress he thought would fit us best and helped us find one that is to die for.
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October 2023 by Julie Hill
B.J was a fabulous salesman. He was knowledgeable and didn’t pressure us. He helped us find the perfect mattress for my mother within her budget.
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October 2023 by Chris Meszaros
Karlin was our salesperson and was a pleasure to work with. Helped answer any questions and very knowledgeable. Recommend going to see him.
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October 2023 by Alison O'Dwyer
Just had a wonderful experience at this location. Karlin was so great to work with. I was on a pretty tight budget and they went above and beyond to work with me.
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October 2023 by Tom Kelley
Walking into The Sleep Outfitters store was a nice surprise - not what one would expect. Very elegant! We were greeted by Karlin, who did a terrific job quickly outlining our options. We knew what we wanted as far as a mattress, and within five minutes, with his help, had chosen our mattress. Sleep Outfitters provides everything you need including delivery, placement, and will take your old mattress away should you desire. I highly recommend Karlin and Sleep Outfitters over the other options.
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October 2023 by Erin Mattmiller
BJ was super helpful, knowledgeable, and patient. He listened to my issues with my current mattress and showed me a variety of mattress sets at different price points. This simplified the process of picking out a mattress which can be daunting. I love my new mattress and will probably return to SO soon to pick one for my daughter.
