Spectrum Store: Your One-Stop Destination for Broadband, Mobile, and Cable TV Services Spectrum Store, located at 2450 Nicholasville Road in Lexington, KY, is the go-to destination for all your broadband, mobile, and cable TV needs. Customers consistently praise the exceptional service and knowledgeable staff at this local Spectrum store. According to reviews, the staff at Spectrum Store is consistently helpful, patient, and willing to go the extra mile to ensure customer satisfaction. Customers have highlighted the exceptional service provided by employees like Maria, who was described as "amazing and patient" with her "top-tier hospitality." Another customer, Karen, was praised for her dedication in resolving a phone-related issue, going "above and beyond her job duties" to ensure the customer's needs were met. The store's efficient processes, such as the reservation system, have also been commended, with one customer noting that their experience "went pretty quickly" despite the initial unfamiliarity with the system. Overall, the Spectrum Store in Lexington is praised for its friendly and knowledgeable staff, who provide excellent customer service across a range of services, from internet and mobile to cable TV.
Worst internet provider out there. It’s a shame they are the only ones my apt complex has. I have been waiting A WEEK for my internet to be fixed with absolutely no help in sight. Don’t waste your time and money with this spotty company if you have the option.
December 2025
There are 15 people waiting for service and they have 1 representative at the desks. They SUCK!!!
December 2025
The staff was rude and didnt seem interested in helping
