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December 2025 by L e e s a S t e v e n s
Good service
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November 2025 by Christopher Moland
Customer service was really rude and not helpful
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October 2025 by Chris McConnell
ABSOLUTELY CANNOT STAND SPECTRUM. THEIR INTERNET SERVICE HAS COST ME THOUSANDS IN BUSINESS. 3 MAJOR OUTAGES IN 24 HOURS !!!!!! ALREADY SIGNED UP FOR METRONET !!!! YOU COULDN'T PAY ME TO STAY WITH SPECTRUM
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September 2025 by Rich Ward
Friendly, quick and easy
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July 2025 by Carisha Stephens
Wait time is substantial whether you are a walkin or have an appointment. We waited 30 minutes to turn in old equipment. Staff was nice and knowledgeable.
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July 2025 by Colby Thacker
Full month of router not working. Call to have it fixed. They send someone out, 2 months go by and it’s back at it again. Last chance, I call request to have someone come they say yea sure and the technician never shows. Find another internet service provider, never use Spectrum. I know I won’t.
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July 2025 by Andrew Vanderpool
Geniually the worst customer service I've ever experienced from any business ever. I've had spectrum for a year and it has been a nightmare. So much that I woke up today and my whole internet package was removed by mistake and I had to sit on the phone for an hour to get it cut back on and then was told I couldn't be compensated for the problem. It seems like I'm on the phone with spectrum about a new problem every single month at least.
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June 2025 by randy207981
Very helpful staff
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June 2025 by AKC 96
Garbage internet service (the store was perfectly fine), with no responsibility or feedback. Utterly unreliable and major slowdowns for no reason.
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March 2025 by Harold Bates
I do not recommend spectrum to anyone at all. $80 to $100 or more a month just for internet is way to much. I'm switching services as soon as possible unless they can lower my bill to $30 a month. That's all internet is worth
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February 2025 by Robert Serna
It was okay nothing special I was just returning equipment.
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February 2025 by Sabrina Snodgrass
After dealing with another phone company who kept increasing our bill for no reason.. I made the decision to switch to spectrum and went to this location and I’ll highly recommend all of my friends and family to go there as well! I was greeted very quickly. The woman that helped me was very quick and knowledgeable! So far I like the service on my phone as well 😊
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December 2024 by terry dunn
Outside of not being able to find a place to park they don’t take cash for payment anymore
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December 2024 by vio lator
Some of the worst customer service that I have ever had..
Only one person there on the weekend and they did not know how to speak to customers at all.
I wont mention names but the worker looked like they just got out of jail and put on a spectrum outfit.
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December 2024 by metalmatt20
They are consistent if nothing else.
