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August 2023 by Daniel P.
I used like Target, but my latest trip (8/9/23) was just awful. I recently suffered a foot injury and am wearing a special shoe and walk with a cane (fortunately, all this is temporary). I needed an electric cart to get around the store. There was one there, but the battery needed a charge and it was immobile. I flagged down a young employee, who acted like she didn't want to speak to a fat old guy like me, and asked if there were other carts. She asked other employees who said they would be in the general area if available. I had wanted 5 or 6 items, but decided just to get the main thing I needed. I toughed it out, in pain, and found the main item I was looking for. When I went to the checkout, there were 4 self service kiosks, and only 1 or 2 live checkout lines. The entire line was literally more than 50 people. I didn't want to stand in pain, so I dumped my item and went elsewhere. I doubt I will ever be back, even after my foot is better, unless there is an emergency and no where else to shop. You need many additional checkout people or many more self checkouts, plus making sure your electric carts are charged. Also, much of the store looked dirty and in disarray. I noticed many employees walking around looking at their phones.
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July 2023 by Lorie L.
In and out! We'd been shopping at the Fayette Mall nearby and spotted Target, which is our preference over other stores. We're from Louisville so it was a bit hilarious to see us so confused on how to find specific sections of the store. The layout was completely different and its gray floors also stood out as we are used to brighter, white flooring. When we found the grocery and snacks aisle, it was easy to find what we needed to stock up our kiddo for another 3 weeks at Centre College. Checkout was immediate with open lines and self-serve kiosks. Huge parking lot! Bathroom is in the back of the store. Also, two entrances/exits! That's another laughing moment for us as it's not the norm in Louisville. We went out the opposite way and had to figure out where the car was parked.
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May 2023 by Sabrina H.
This is quite literally the NASTIEST target I have ever been in. the bathrooms were disgustin, there was shoes and clothes thrown everywhere, nothing is organized. You can absolutely tell they do not care about their store or take any pride in their work.
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May 2023 by Chris X.
Prices too high. No one to help you and have inappropriate stuff and their store for years trying to be edgy or hip and now is just sells weird stuff
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September 2022 by Lanie M.
This has always been one of my favorite targets to go to. But I was just in complete shock along with some other customers I talked to. It was an absolute MESS!!!! Clothes, shoes, bags everywhere and all over the ground!!! It was awful. Here's some pics I took bc it was just that bad
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July 2022 by Dave Neace
I have used this Consumer Cellular at this target since last year. I am having an issue with my Connect Pad about connections. I have not been able to make calls or receive calls. When I went to the CC counter there was a man sitting there playing on his cell phone. How surprised I was to fine that he is an employee. No good morning or greetings other than "can I help you" spoken like he was bored to tears. The second clerk showed up and I explained to him I cannot make calls and he told me that there was nothing to he could do or fix. I asked him if he could contact CC for me so I could get this issue resolve. He said no, when I asked him what I should do. I just cot a shoulder shrug. I had to borrow my friends cell phone to make a call to CC. I have been 4 hours trying to solve this problem. I lost a very important call because of this issue. When I finally got a hold of CC, they set me up with a new sim card that will be installed by the Target over in Hamburg place. I will not use CC service at the Nicholasville and Reynolds road ever again, and I will tell my senior friends not to use this particular store for their Consumer Cellular needs.
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June 2022 by Nikki W.
I love Target and I've shopped in locations all over the country. Most Targets are clean and orderly, even in the wake of Covid and employee shortages. Not sure what's going on in the Lexington West Reynolds Road location, but this store is gross. The floor was dirty and covered in trash and fallen merchandise all throughout the store. The racks and displays are disheveled and disorganized. I wish I'd taken pictures because it's so hard to believe how bad it was, but I actually just abandoned my cart and got out of there. Corporate needs to intervene here.
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January 2021 by Nick Jarvis
Best mobile crew I’ve ever seen, friendly and knowledgeable
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December 2020 by Kelly M.
This is one of the best Target stores I have ever been to. Great selection of clothes, toys, and home decor. The staff was helpful and readily available in each department if I had questions.
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November 2020 by Robyn K.
I am a Target fanatic. Seriously, give me a few hours at Target,and I'll drain my bank account finding random stuff that I "need". But, this location is the worst. The parking lot is always crowded, and the selection of items has been lacking. Especially since COVID, most of the shelves are wiped out. Do yourself a favor in Lexington and go out to the Hamburg location instead - the store is much larger and the selection of items is greater. The Reynolds Road location does have a Starbucks though, which is nice to grab a coffee and wander the store and Drive-up is offered, which is a great service for when you're short on time or have kids in the car and don't want to go inside!
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September 2020 by Tiffany W.
Kendall in the Starbucks is rude and needs better training. Coming from a Starbucks barista.
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June 2020 by Michelle T.
OK, so this is probably my own fault. Still, I'm going to complain. I needed some things from Target. I guess I absolutely had to have them or I would have stayed home and quarantined. So I put on my mask and I go in. I grab everything I need and then I wait in line to check out. There is a manager at the front of the store in between the merchandise and the checkout stands. I am assuming her job is to control the flow of people so that people aren't walking past each other infecting each other with any diseases. I had a little panic attack because as I sat there waiting six people walked by me without a mask as well as plenty of other peeps!!! Just strolling by like nothing is happening. I don't want to get sick!!! I don't want to bring the sickness to my family or my friends. Yes maybe I should just stay home and not even go out, But sometimes we need things. Target of all places should be better organized. They sell essentials, food, cleaning supplies, and whatever else is needed. Make the traffic of people go in one direction so there's not so much contact. Don't joke about the fact that five minutes ago no one at all was waiting to check out. I don't care if no one we're waiting then I'm waiting now and there's 1 million effing people walking by without masks on.. That's what you're supposed to control manager! Yeah, so I'm a little upset about it.
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May 2020 by Jessica S.
How disappointing. After playing a curb side order that was supposed to be ready at 2 hours, I decided to go in the store and pick up the item myself. I watched as someone grabbed the last comforter right in front of me. I then (30 min later) get an email notice we are sorry your item isn't in stock. 5 employees sitting around... laughing... talking with each other at the customer service and on line pick up desk. No one cares. No sense of urgency. Maybe if my item was retrieved in a timely manner, it wouldn't have been sold out. Just very disappointing to watch a lack of work ethic and poor customer service skills. I will never come to this target again, as I've never had what I would call a good experience.
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January 2020 by Jeremy R.
Who doesn't love Target?! Clothing, electronics, toys, home goods, food...what else could anyone want? The book section at Target is always my go-to. They have new releases and popular book club features. I love their home section as well. Target furniture and fixtures are actually really good quality. Also, their clothing is wonderful for a relatively inexpensive price. I guess that's why it's the happiest place on Earth.
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December 2019 by Maggie MacG
Big store, lots of options.