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December 2023 by Charity Ellis
I have been with the credit union a long time now. They are great in some aspects. I had fell behind on a credit card by 1 month. I put money in my account and they took it out for that payment. Which wouldn’t be an issue except no one contacted me to tell me they were do this. If I had gone somewhere and received service I would not have had the money to cover not know they had done this. This was poor customer service on their part. Very dissatisfied.
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September 2023 by Brenda Harris
I used to but not any longer. They take your money and play with it the way they want to. My credit card is shut down daily in transaction. The disability pays you after the disability time you are off from work. Does not reimburse you outs it against the car loan. I paid the car loan and I need to be reimbursed to pay other bills customers very dissatisfied.changing bank for my checking.
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July 2023 by Lin Whitley
Everything I need for banking. On-line site is easy to use, and friendly, efficient staff in the building and st drive through. I have been banking with them since 1977.
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March 2023 by Patrice Muhammad
Great loan rates and friendly staff. Sub standard ATM access. Low withdrawal limits, and no ATM or app deposits allowed (which is inconvenient). Otherwise a great financial institution.
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December 2022 by Drummer
We have been with them for some time, but their technology is very behind the times. Online Banking is not very user friendly. Might be making a switch soon.
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September 2022 by Jack Whitaker
I’ve been a member since 1993. They have the best rates and the friendliest staff.Have part of your pay sent directly to them each payday. Let them draw the funds for your car payment and you are never late.
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July 2022 by Victoria Wilkinson
Bank teller was unnecessarily rude when I complained I was told nothing would be done ... which made me feel like I didn't matter as a customer or as a person I willl be closing my account.
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June 2019 by Laurie Bruegge
The staff is always very patient, friendly and helpful to me every time I go in there. They were like that to my parents to.
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August 2018 by Jetta Jones
I have been a member of this credit union for many years. They provide exceptional customer service and I have been very pleased with all the services they provide.
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March 2018 by Ashley Fortner
Everyone is very friendly, I always have a great experience with all of the staff and their willingness to help.