The Public Safety Store, LLC
Hours:
2009 Family Cir # 3, Lexington KY 40505 Hours
About The Public Safety Store, LLC
The Public Safety Store, LLC is a business that has received mixed reviews from its customers. While some customers have had positive experiences with the company's customer service and product delivery, others have faced issues with product quality and order fulfillment. Several customers have praised the helpful and professional assistance they received from Randy and Alexis, the store's representatives. One customer was particularly impressed with the way Randy took responsibility for a mistake and offered to make it right, which led the customer to consider doing business with the company again in the future. However, other customers have experienced problems with their orders. One customer received pants that were longer than the specified size, while another customer waited for over two weeks to receive their order and then received a partial refund without the item being delivered. This customer had to dispute the charges with their bank and expressed their intention to take their business elsewhere in the future. Despite these issues, the company has also received positive feedback. One customer was pleased with the exchange process for a pair of gloves that did not fit, while another customer was impressed with the company's efforts to ensure they received their nomex hood in time for a live fire class. Overall, the reviews suggest that The Public Safety Store, LLC has room for improvement in terms of order fulfillment and product quality, but the company's customer service has been a strong point for some customers.
Most Recent Reviews
September 2025
Customer service helped me quickly correct the issue when I ordered the wrong size gloves. Would highly recommend!
August 2025
Ordered First Tactical pants, specified size 36x30 and was emailed quick saying it's been shipped. Recieved after 9 days in mail and open the package, pants are 36 unhemmed, so even longer before I can put them to use. Next time just tell me that will be unhemmed
June 2025
Great customer service. Randi resolved an issue pertaining to my order & shipment. Overall, I am pleased.
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