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December 2025 by mirlen hernandez
I cannot say enough good things about the team at Tire Discounters on Nicholasville Road especially James. I came in expecting a simple fix for a misplaced brake component, something quick and not too expensive. But because of an incomplete job from a previous shop that replaced my brake booster, things took an unexpected turn. Their attempted “quick fix” ended up damaging the booster I had installed less than three months ago, and I found myself in a stressful, frustrating situation.
This is where James truly showed what real customer care looks like. He didn’t have to get involved—he could have just fixed the immediate issue and sent me on my way. Instead, he took the time to help me sort through the mess left by the previous establishment. When I struggled to get them to honor their warranty, James stepped up and helped me handle the warranty process myself. That level of dedication, empathy, and genuine customer obsession is something you don’t come across often.
I walked in expecting a repair. I left feeling supported, understood, and incredibly grateful. James and his crew turned a tough situation into a reminder that good people and great service still exist. They’ve absolutely earned a lifelong customer.
If you’re wondering where to take your car, stop wondering. This place is it. 100% recommend James and the team have my business from here on out!
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December 2025 by Cameron Morrison
Bought two new tires, the techs inflated my tires to 60+ PSI. The over inflated tires caused a harsh and slippery ride. I could feel every single bump and crack in the road due to the over inflated tires. This also caused my tire pressure sensor to get damaged. Nearly spun out in a round-about from lack of traction at normal speeds.
They also forgot to put valve stem covers back on my tires. Overall their work is sloppy, lousy, unsafe and overpriced. Wouldn’t recommend
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November 2025 by Matthew Evans
Called and made it in last minute, got a great deal on a new set of 4- awesome service. Above and beyond from Timothy and the crew!
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November 2025 by Private Citizen
I ordered a set of tires that the website said was compatible with my vehicle. They sent tires that were one inch smaller than needed for my wheel diameter. They had already taken the tires off my vehicle when they let me know of the issue so I was backed into a corner. Rather than suggest a tire that fit what I was looking for that would likely have to be rescheduled for another appointment, they offered lesser options they had on site so they could make that money and get me out the door. They told me that the tires I picked out in a rush were 3 peak winter certified. They are not. Plus, they also managed to pocket the $200 deposit that they made me put down on the tires they couldn't install. They did not apply it to the goods and services that they did render. Stay away from these crooks. Go across the street to Big O.
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November 2025 by Amy Schwarz
Thank you for a positive experience, Nick and Tim! Oil change and tire rotation completed quickly, professionally, and with kindness.
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October 2025 by Amber Scott
Very friendly helpful people here with a good sense of humor.
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October 2025 by Linda Cooper
My daughter was charged $110 just to change a light bulb for her turn signal. Most of that was labor at a rate of $185 per hour. That just seems ridiculously high just to change a bulb. We've had bulbs changed at other places for way less than that. They don't charge us for a full half hour when it takes them 10 min. We won't be back.
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October 2025 by Kendall Delk
James is exceptional. Service is amazing wherever he’s involved!
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October 2025 by Mandy Howard
I had a tire repaired a couple of weeks ago at another Tire Discounters close to my home. I was near the mall and my tire pressure light came on. Checked and saw that the air cap was missing on the repaired tire. Pulled into this store and within 10 minutes I was leaving with air pressure checked in all 4 tires and the one filled back up with a new cap. Also an hour from closing time when very busy. Great experience!!
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September 2025 by Bill Schooler
Quick easy and nice
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September 2025 by Jaki Howser
Excellent service! I was in from out of town for a gig and got a flat tire. James took care of me and got me back on the road in a jiffy! Great overall experience that didn’t break the bank.
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August 2025 by Kelly Curry
The best! Always fast and reliable!
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July 2025 by Zach
Asked them to plug a tire. They then proceeded to take 4 hours and tell me the tire was just too old and I needed to buy a new one. I took it to another tire shop where they plugged it in under 15 minutes after finding a massive screw in it.
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July 2025 by D B Thompson
My daughter had a low tire and went here to get it patched yesterday. She has a 2019 Edge with tires that were replaced when she bought it last year. The guy here told her that her tire was made in 2019, couldn't be patched because it was too old, he had to put a new tire on. She inquired if one new tire would cause a problem and he said it would because her car is AWD. Quoted her $1200 for 4 new tires. She went across the street to Big O and got it patched for $30. TIRE DISCOUNTERS ARE SCAMMERS THAT TRY TO TAKE ADVANTAGE OF YOUNG WOMEN. Shame on them!
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July 2025 by Jordan Smith
These guys were awesome!! Worked past closing time to keep me from being stranded!! Showed great professionalism above and beyond!!! I would highly recommend this location for your auto/tire needs!! I definitely plan to return and purchase all new tires!!! They were a saving grace for a poor woman tonight!!!!?
